San Juan Hotel Guide - El Canuelo hotels in San Juan, Puerto Rico.

"Beautiful hotel"

"very nice location"

"The staff took my luggage up and down those long stairs ! Just a phone call and everything was taken care."

"Parking in front of hotel or across the street. Restaurant bar and grill upstairs "

"Absolutely amazing spot."

"My Hotel Convento stay was comfortable and pleasant. The hotel service was excellent and staff was very helpful and friendly.The old world charm makes this hotel in comparison to other hotels in the area a must experience by all who come to Old San Juan. "

"The room was clean and recently updated. The kitchen area was well-furnished, but lacked any lighting besides an overhead, very bright light. It would have been nice to have a small light to leave on when we left for the afternoon and evening. This part was also exposed to outside passersby— although the main property was locked, anyone walking by on the 2nd floor could see clearly into our kitchen area, as there was no curtain and privacy film covered only the top part of one of the French doors, both of which were full panes of glass. There was no outside light next to our unit, either, which made getting in at night a little tricky. The bedroom was cozy, with comfortable bedding and a nice mattress. There was no TV remote— we looked in every drawer and on every surface, and even under the bed. That was really disappointing. The bathroom, though cute, was very cramped. There was little space between the toilet and the opposing wall. There was only one hook for hanging a single towel. The shower had terrible water pressure, but it was nicely tiled. The water took a good three minutes to get warm, and even then was never hot. Several outlets did not work, which meant we could not charge our phones fully. I understand that this is an old building with recent renovations, but it seemed incomplete. We stayed only one night, and for just 14 hours, and I’m glad we had a nice bed to sleep in. I would not stay there for any longer length of time. Poor value for the money."

"Location is great , rooms are clean , customer service is ok . No roof top it’s permanently closed . And rooms feel like prison . Our room had no windows it felt like a prison cell . "

"Great location close to the cruise port "