Holiday Homes in El Cedro

"I thoroughly enjoyed myself. This trip was about relaxation and that’s exactly what I did! What truly stood out to me was the customer service. They all had great customer service from the check in process and assisting with bags to the entertainment. They truly make the effort to accommodate you! Most of my meals were decent but did lack a bit in seasoning. I also felt the experience with the cabana rental could’ve been better. The menu is limited and your waitress is also assisting others so it doesn’t feel any different than sitting in the regular pool chairs. I would love to see them make that experience feel more elevated so people want to pay the extra to have the “cabanas”. A few of the staff stood out, Diamond, Baby A, James (LeBron), and the check in team were all amazing! The ladies that assisted at Noodles also were great! I absolutely loved the dancers by the pool during the pool party as well as the “Divas” performance. They also had a birthday cake set up in my room at arrival with an handwritten note! Overall, I had a great time and the staff is truly where this resort shines!"

"El servicio al cliente es horrible , la mayoría de los empleados te tratan como si no pagaste para estar ahí , las instalaciones no son la gran cosa. Las bebidas son todas BARATAS Y DE MALA CLASE. La comida no es buena. Sin duda no volvería"

"For me tha best all inclusive resort ive been in my life, friendly and helpfull staff, restaurants delicious, beach, pool, gym , amazing"

"The food was below average. Needs a lot of improvements."

"Fui a celebrar mi cumpleaños y la cena fue un completo desastre. Aunque dijimos en más de 3 ocasiones que por favor me cantaran cumpleaños nunca fue posible. Adicional a eso me trajeron una carne quemada y nunca la repusieron (me quedé sin cenar) … la habitación la limpieza es muy mala, se cayó un frasco de vidrio y ni cuenta se dieron y tuve que llamar 2 veces para que asistieran a limpiar eso. Los empleados todos “son nuevos” y nadie sabe nada … al final duré 2 noches en el hotel y creo que sé mas del hotel que los mismos empleados. Un fracaso total… ah la piscina de la habitación, no pude ni entrarme de lo sucia que estaba"

"Amazing resort if you’re looking for a peaceful uncrowded setting. Property laid out very well and staff was amazing. Wilca and Simon went above and beyond to meet our needs. They both get 10 stars. The food was good for an all-inclusive resort."

"We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made beautiful core memories here that we will never forget!!! We will make a further detailed review with pictures included listing all the great things this place offered because there were so many! Go see this place if you get a chance! Beautiful, clean, quiet ocean-front cabins and ecolodges with most importantly, GREAT CUSTOMER SERVICE!!! "

"Host was attentive and responsive. Spacious rooms. Only one hot shower at a time, concurrent showers will be Luke warm."

"Excellent outstanding service! Highly recommended! Staff was great, super friendly and accommodating. Victor at the bar was amazing. Restaurant staff was superb and delicious food. Will by definitely staying here again in the near future."