El Zapote Hotels

"Terrible is the only word to describe overall hotel including room, staff, food, amenities. The room was filthy, staff was beyond rude and not friendly at all, under construction working at 7am, dirty pool, food was not good. "

"Bas"

"Unfortunately we left too early because of the time of the flight so I wasn’t able to enjoy the breakfast. The shuttle was great and was very accommodating "

"Food is very limited and not well cooked Drinks are very limited The property is nice and the location Access to the beach and swimming pools areas are very convenient. Staff and security is good."

"Staff is extremely helpful. Common areas are overcrowded. Room was not ready. Food is good."

"The place was smaller than expected and unfortunately the direction weren’t sent accurately. Our guide managed to find the location only by the picture through Expedia because the host never communicated with us. The number provided through their website was never available. The gate keeper had to call the owner for us to get access to the property and he was bothered that we requested for him to be contacted. Owner blamed Expedia for the lack of communication. I never had any issues with Expedia and will continue using but I will never be back to the same place or recommend to anyone. WiFi is also not provided. If owner doesn’t wish to be bothered then he shouldn’t listed or hire someone to take care of their guests. "

"Great location , great feed back from Owner Irvin I love the house , very clean "

"This place is beautiful, customer service 10/10. The owner is very flexible it work with us on time management 10/10, highly recommended."

"This place it’s amazing "