Elberta Hotels

"I really wanted to like this place. The value for a the room size with kitchenette would have been excellent except for a few issues. I may have missed this upon booking but there is nothing in the kitchen. No plates, utensils, pots or pans. There is an extra charge for that. Had we planned on using the kitchen that would have been very disappointing. No coffee maker or hair dryer either! Our room smelled of dog and the sheets looked slept in. Phone did not work either. The front desk staff were very nice and apologetic for the issues. "

"Check in was easy. First time traveling with animals and they made it a breeze to navigate check in and out."

"Manager is horrible, he's never dressed properly, his hair always looks like he just got out of bed. His breath is horrible and he cannot communicate well in English. Absolutely horrible attitude towards repeat customers."

"Great Stay. Clean, affordable and polite staff"

"Check in was fast and easy and staff was very nice. Parking was secure, room was clean and bed was comfortable. We only had 2 issues. The air conditioner rattled and was very noisy, so finally just turned the whole unit off.The bathroom fan also sounded like a tank and was very loud. Both could use some maintenance. "

"Guy who check me in was rude totally made me cry I did nothing to him and was nice the whole time. He needs customer service skills"

"Clean and close to interstate"

" The food was good and parking was great and great location to Provo Airport"

"The bathtub faucet was leaking, so much wasted water. Our room did not get attended to we used the bag for the ice bucket the first night and it was not replaced. We did get new towels but that was all as far as the room. The air conditioner did not keep the room cool. Food ran out at breakfast and was not replenished."