Elmsford Hotels

"Parking was very difficult. Some dogs were a problem with guests not keeping them on leash."

"The only problem I had was the panel that controlled the lights in the room at the door at times didn't function properly"

"I liked there was secure parking available even though it was a small parking lot, first come first serve. The room was as pictured. There was plenty of room for the 3 of us. Room was nice and clean. No hot breakfast items but fruit, cereal, toast and pastries to choose from. Hot beverages available 24/7. I will definitely stay at the Opera House when in the area again!"

"I only used my cell phone. I didn't go to the bar. You must realize not everyone has a cell phone and can figure out how to access a QR code handed to them on a card at check in. I find this VERY!!!! frustrating. At check in, I think you should ask people if getting hotel info from that card is ok with them, or would they prefer a 3-ring binder with all that info printed out for them. Some of your guests are super seniors, i.e. no cell phone and/or no idea how to use a QR code. Be sensitive to the ages of your guests."

"I truly believe this is a Jewel in the heart of Long Island City or surrounded area. V"

"Clean room. Amazing nighttime check in staff. Good breakfast options. Overall great stay "

"Wonderful hotel in Washington Heights. Loved the esthetics it was vibrant and colorful. The staff were very nice and yhe restaurant had amazing food and drinks!"

"We traveled all night because of game change, they let us check into one of our 2 rooms super early! I was so surprised! It was 9:30 am and also told us to go ahead and get some breakfast!"

"The elevator was disgusting and smelled terrible. The room was full of hair and dirty clothing on sides and underneath the bed from previous people. The AC was loud and broken. The bathroom looked like someone kicked out the door from the inside out and the chips in the tub were rusted. All this forced us to leave at 3am when our 2 year old started coughing non stop from the poor air quality. ~ Semper Fi "