Stayed here for work 2 nights last week. Arrived late first night and staff on check in were very accommodating. Nice hotel, nice staff but a few oddities for a four star hotel. I tried to charge my evening meal to the room and the waiter told me they were not allowed. Hotel had a copy of my Mastercard credit card? At breakfast if B&B has not been included at point of booking, then you must pay in the restaurant. Again can't charge to room. Also if you want a latte etc with breakfast , this is an extra charge. For a four star hotel, I wouldn't expect these add on charges. Also there is an area of the car park which is fee paying? Again, a little odd for a 4 * located in the countryside? No problem in staying again, food was nice, its clean and comfortable but the charging needs to be more seamless.