Ensanche Ozama Holidays

The staff was very courteous and although small the room was very clean and the bed quite comfortable. The hotel floors were extremely clean and shining and the pictures created a nice ambiance. It was a very short and enjoyable stay.

The hotel is very nice and close to everything in the historic part of town. The rooms are modern and very clean. The staff were courteous and helpful. The only drawback was that I acquired bites all over and could not distinguish if they were from mosquitos or bed bugs. The staff inspected the room, changed all the linens and fumigated the room.

I stayed at Hotel Mauad from Nov 19–23 and had a very positive experience. The property is beautiful, modern, and still very new. The lobby is stunning, the rooms are spacious with comfortable beds, and the staff were consistently friendly, bilingual, and genuinely welcoming. There are some areas that could be improved as the hotel finishes opening: hallways are noisy with rolling luggage, the bathroom sink/outlet setup is awkward, and the room could use more furniture. The nightclub’s shared entrance creates crowding during peak hours. Still, the staff, especially Mr. Báez, made my stay exceptional. With a few refinements, this hotel has real potential to become a top choice in Santo Domingo.

Bathroom shower leaked, hot water was intermittent, and water was limited.

Everything was great