South Elgin Hotel Guide - Epic Air Trampoline Park hotels in South Elgin, United States of America.

"the breakfast menu was good!"

"I had an amazing stay at the hotel. The staff was friendly. The breakfast was amazing. I love the omelettes fresh every morning. The only thing that really upset me is that my shower wouldn’t drain the night I got in. There was no staff on duty to fix it so I wasn’t able to shower until the next day when someone was able to come fix it which was very irritating. "

"Overall this was a good experience minus one pretty major thing. We had gotten to the room after a long day and were in our pjs winding down in bed, my sister grabbed one of the pillows from the bed which was untouched by us before this time. The pillow had crusty stains on it as if it had not been cleaned at all from the previous stay. It was late so we didn’t want to go to th desk at that moment and so we threw it on the floor and used the extra pillow in the closet. When we reported this to them the next day they asked why we didn’t report it when we found it and brushed it off, which was not how I believe that should have been handled."

"Good hotel but to bad the hot tub is not hot enough and there's an another customer also complained about that"

"The elevator is a little sketchy but the room was comfortable and the staff was helpful and nice "

"The property was well maintained, and the personnel were friendly and helpful. The breakfast area has many tables and the food items are kept full."

"Beautiful facility, clean rooms, great parking! Excellent restaurants around the hotel!!"

"Spa was extremely noisy. Rooms clean and service was great. The bar tender Susanne was amazing, helpful and friendly. "

"Needs more staff only 1 person working and too many customers you need to have at least 2people working at time!!! The pool disgusting didn't realize it till after but we were swimming in pool wondering why it had black stuff they were working on hot tub they drained the hot tub water into the pool blah soon as we realize got out i wanted to throw up"