Hotel Guide - Ericka's Fruit Stand hotels in , Costa Rica.

"The worst travel experience ever. We went on a family vacation and didn't receive the services and accommodation we were offered at Hotels.com description. The hotel is undergoing financial and legal challenges and the maintenance at the property was not existent; the children playground, arcade, and game room were closed; mosaic tiles in the children pool missing, with cement exposed on the floor with the risk of injury; the beach was dirty with broken glass; no lifeguard was available; not even one chair for guests available at the beach. The room was dirty. Our reservation was for 6 guests and we received linens and towels for 4 people only. No hands towel available. When asking for the missing linens and towels they said that it was not possible. We had to beg for the bed sheets and towels and had made the two beds ourself. Most of the staff, including the Operations Manager, was unfriendly. I understand because 3 of them told us that they had not received the salary for the last 2 weeks. They had no motivation to work or provide good customer service. The food was poor quality and low quantity. Only some repetitive dishes remained available for hours. This was a terrible vacation experience and we moved to another hotel. I will never recommend this hotel to anybody. "

"Food variety was not great, buffet was very small often had to wait to be seated . There was only one transportation for such a large resort so wait times were crazy. This is a hotel more if you looking to just relax and don’t mind walking long periods of time to just go to the pool."

"With a mix up with our reservation, we ended up with a double booking. I was unaware of this but the hotel staff was not. Upon check in they did not mention this nor clarify with me about another booking under my name for same nights. They only alerted me upon check out after they charged the additional booking as a no show. Ultimately after challenging the hotel, Expedia and my Amercan Express card, I paid for 2 reservations but only used one."

"Clean, beautiful, convenient"

"No bat kitchen was well stocked "

"Everyone was amazing ! We have never been to a resort where everyone was so nice and we mean everyone ! Wonder resort and we can’t wait to go back ! "

"Very relaxed place, slightly older crowd, people are here for peace and quiet. There is a private beach better than those over-rated beaches at Playa Coco and and Playa Hermosa. There is a good pool and pool bar. Howler monkeys move through the trees and you can see them every day. The staff of young people were wonderful and very attentive and accommodating. Sergio, Greddy, the young women at the reception were wonderful. The breakfasts were very good. The food was fine, but it also was fun to go and eat out in nearby Hermosa (5 minute drive by Uber). There is no animation here so it is not ideal for kids. This was fine with us. All in all, a very relaxing and enjoyable place. "

"Great tropical getaway. Friendly and helpful staff. Good food. "

"Beautiful house pool perfect view of bay. Very quiet private community. Easy short drive to local market & easy to get to various beaches. 10/10 recommend!"