Sardinal Hotel Guide - Rocio's Kitchen hotels in Sardinal, Costa Rica.

"The worst travel experience ever. We went on a family vacation and didn't receive the services and accommodation we were offered at Hotels.com description. The hotel is undergoing financial and legal challenges and the maintenance at the property was not existent; the children playground, arcade, and game room were closed; mosaic tiles in the children pool missing, with cement exposed on the floor with the risk of injury; the beach was dirty with broken glass; no lifeguard was available; not even one chair for guests available at the beach. The room was dirty. Our reservation was for 6 guests and we received linens and towels for 4 people only. No hands towel available. When asking for the missing linens and towels they said that it was not possible. We had to beg for the bed sheets and towels and had made the two beds ourself. Most of the staff, including the Operations Manager, was unfriendly. I understand because 3 of them told us that they had not received the salary for the last 2 weeks. They had no motivation to work or provide good customer service. The food was poor quality and low quantity. Only some repetitive dishes remained available for hours. This was a terrible vacation experience and we moved to another hotel. I will never recommend this hotel to anybody. "

"Great place to stay! We call it the “fancy house” - incredible view, pool was beautiful, lots of bird visits. We had 9 people stay and it worked out perfectly. Thanks for being so helpful, Corby! Highly recommend. "

"We loved this place , it’s the perfect location. We had plenty of room for our family (two bathrooms even!)! They had a playpen set up for us and a toddler bed if we needed. Great service and communication, the best we’ve ever had at a VRBO stay for information on the services around and things to do in the area. Highly recommend - if you are looking for place to stay in playa Hermosa seriously look no farther! There’s a water slide and mini putt just steps away from your door, and a fish market in the building for you to cook yourself in the kitchen! "

"Clean, beautiful, convenient"

"We had a wonderful stay! House was beautiful and management made sure everything went smooth and that we had what we needed. I would highly recommend this place!!"

"Wonderful property! Beautiful home!"

"The Infiniti pool was beautiful and so well located. Sunshine all day "

"Unit is poorly maintained and dated Sparsely equipped and not clean No hot water in showers or kitchen Front door lock is broken and worked intermittently with jigging The dryer timer is broken so doesn’t shut off The main tv remote is broken Patio is rotting and sketchy Ice box has not been defrosted in quite awhile Alternatively the property grounds around the development are very nice and well maintained Absolutely beautiful pool area Good security and location is ideal The local tenants are very friendly "

"Rich Coast Vacations was amazing to work with. They were communicative, hospitable, transparent and responsive. Our WhatsApp group was like having a concierge and assistant all rolled into one. We had such a wonderful time in Costa Rica and they made it completely stress free."