Ermita Nueva Hotels

"The team were excellent - hospitable and friendly. Food delicious and excellent service throughout. Can’t wait to come back"

"No complaint, excellent hotel."

"During Semana Santa, Montserrat should make sure they give rooms to their hotel’s customers as far away as possible from the bar where the restaurant’s customers party until 4 am! I was here to rest and sleep. It was possible from 4.30 am after the staff rearranged the bar and the annoying metallic chairs."

"Clean, basic room with good air-conditioning. The lady at reception was lovely. Hot water comes on after 5 pm."

"Excellent heating/ air conditioning"

"Entering the room, you could sense a strong smell of smoke, possibly coming from the heating system of the bar below or the kitchen. And it was present almost all the time. "

"GREAT STOPOVER CHOICE. DIDN'T USE RESTAURANT SO CANNOT COMMENT. EXCELLENT STAFF WITH GREAT CUSTOMER SERVICE SKILLS. A GENUINE ASSET TO THIS HOTEL"

"Wonderful small family hotel, with a charming decor; welcoming helpful and attentive staff. "

"We tried to check in , they were not available at the site, we ended up without a hotel that night, next morning, we asked expedia for refund since we didn’t stay at the hotel. Expedia was trying to communicate with the hotel for full or even partial refund. Yet, the hotel refused to request for the refund which basically they took our money without even accommodating our stays. "