Erra Holidays

Everything about this hotel/appartment was amazing. The location was so close to everything and we had a very nice view out the windows. It felt very safe and although the streets were busy our room was quiet. The host was amazing they sent us a list of restaurant, grocery store, and activity recommendations. They were easy to contact for check in information and gave us a direct line if we needed to contact them during our stay. I was worried about there being no air conditioning but there were so many windows that created airflow we were never hot. The kitchen area was well stocked with everything we could need during our stay. I would highly recommend staying here and if I am ever back in Lisbon I will book here again.

Toda la estadía estuvo genial! Adriana en el desayuno muy amable y atenta!

Everything was perfect. Solo single woman traveler. I felt safe. Room was clean, breakfast was delicious!! This fit into my budget perfectly but the hotel was modern and accommodating. Smells really good too and close to most buses and trollers. Great neighborhood for fine dining and bars.

Casa Palmela is a truly beautiful boutique hotel and an unforgettable place to stay. From the moment we arrived, we were welcomed with such a lovely greeting, which immediately set the tone for our visit. The service throughout our stay was absolutely perfect—warm, attentive, and thoughtful without ever feeling intrusive. There are many activities on and offsite that were very easy to arrange. The hotel itself is stunning, and our room was especially beautiful. We loved the gorgeous regional tilework, which gave the space so much character, and the amazing chandelier added an elegant touch. The complimentary bottle of local red wine and cheese board waiting for us was such a generous and memorable welcome. Breakfast was another highlight, with a wonderful buffet offering plenty of delicious options, and dinner at the hotel was excellent as well. Everything about Casa Palmela felt carefully considered, charming, and special. We would happily return and highly recommend it to anyone looking for a refined and relaxing boutique hotel experience.

Beautiful room but the checkin was a little painful. For us and also some other guests we spoke to, there was a long wait in a small hot entryway. Personally we waited outside for a few minutes before we could get into the building and another 20 minutes while another family was checked in before us. There was only one person to take each group up and show them their room. If you arrive before check in your luggage must be stored at a sister hotel. Once checked in the room was beautiful although it is odd that there is very little light in the shower. Bathing in the dark. Also be prepared for loud partying outside. Earplugs are provided by the hotel. All other communication with hotel reception was through whatsapp only