Reception

Reviews of Hotel Matts

4 out of 5
Hotel Matts
Tynnyritie 1, Espoo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 481 reviews" "
Rating 8 - Good. 110 out of 481 reviews" "
Rating 6 - Okay. 18 out of 481 reviews" "
Rating 4 - Poor. 4 out of 481 reviews" "
Rating 2 - Terrible. 4 out of 481 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here about 5 times now and enjoyed it so very time. Very nice staff and the breakfast is perfect 👌
Stayed 2 nights in Jan 2024
Response from Mimmu Hotel Matts on 17 Feb 2024
Hi David, warm thank you for the feedback :) Great to hear that you have enjoyed your stays in our hotel. Until next time!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent quality and convenient parking
Stayed 2 nights in Dec 2023
Response from Mimmu Hotel Matts on 2 Jan 2024
Hi, thank you for the feedback. We appreciate it :) Welcome again!

10/10 Excellent

Aditya

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Dec 2023
Response from Mimmu Hotel Matts on 2 Jan 2024
Hi, thank you feedback. We appreciate it :) Welcome again!

8/10 Good

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym is missing Request Sauna timing to be extended, no varieties in breakfast for vegetarian
Stayed 11 nights in Nov 2023
Response from Tii Hotel Matts on 10 Dec 2023
Hello Avinash,Thank you for your feedback and welcome again!

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mimmu Hotel Matts on 21 Nov 2023
Hi Alan, thank you for the feedback. Welcome again!

10/10 Excellent

Christ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean … staff were pleasant and helpful
Stayed 3 nights in Nov 2023
Response from Mimmu Hotel Matts on 21 Nov 2023
Hi, thank you for the feedback. Welcome again!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Mimmu Hotel Matts on 21 Nov 2023
Hi Robert, thank you for the feedback. Welcome again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel 👌
Second time staying here and each time was very good I have no complaints at all.
Stayed 3 nights in Nov 2023
Response from Mimmu Hotel Matts on 11 Nov 2023
Hi David, warm thank you for the feedback. Nice to hear that your stays with us have great :) Warm welcome again!

10/10 Excellent

Arial

Stayed 5 nights in Nov 2023
Response from Tii Hotel Matts on 10 Dec 2023
Hei Arial,Kiitos palautteestanne ja tervetuloa uudelleen!

6/10 Okay

Aghil

Stayed 2 nights in Oct 2023
Response from Mimmu Hotel Matts on 7 Nov 2023
Hi, thank you for the feedback. Welcome again!

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mimmu Hotel Matts on 4 Nov 2023
Hi Alan, thank you for the feedback. Welcome again!

10/10 Excellent

Harri

Stayed 1 night in Oct 2023
Response from Mimmu/Hotel Matts on 1 Nov 2023
Hei Harri, kiitos palautteestasi. Tervetuloa uudelleen!

10/10 Excellent

Taha jasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mimmu/Hotel Matts on 1 Nov 2023
Hi, thank you for the feedback. Welcome again!

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mimmu Hotel Matts on 13 Oct 2023
Hi, thank you for the feedback. Welcome again!

8/10 Good

Asko

Stayed 1 night in Oct 2023
Response from Mimmu/Hotel Matts on 8 Oct 2023
Hei, kiitos palautteesta. Tervetuloa uudelleen!

10/10 Excellent

Darpana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mimmu/Hotel Matts on 3 Oct 2023
Hi, thank you for the feedback. We appreciate it!Welcome again!

10/10 Excellent

Stafford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent throughout
Stayed 2 nights in Sep 2023
Response from Tii/Hotel Matts on 28 Sept 2023
Hello Stafford,Thank you for your awesome feedback and welcome again!

10/10 Excellent

Stafford

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location next to Metro and 15 mins walk from lovely beach. Friendly and helpful staff. Room very comfortable. Excellent all round
Stayed 1 night in Sep 2023
Response from Mimmu/Hotel Matts on 1 Nov 2023
Hi, thank you for the feedback. Welcome again!

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mimmu/Hotel Matts on 20 Sept 2023
Hei, kiitos palautteesta. Tervetuloa uudelleen!

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mimmu/Hotel Matts on 20 Sept 2023
Hi, thank you for the feedback. Welcome again!

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Sep 2023
Response from Mimmu/Hotel Matts on 1 Nov 2023
Hi John, thank you for the feedback. Welcome again!

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2023
Response from Mimmu/Hotel Matts on 3 Sept 2023
Hi Marion, thank you for the feedback. We appreciate it :) Welcome again!

10/10 Excellent

Pasi, Iowa City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during my ten-day stay in one of the one-bedroom apartments. With the option to enter from the street without going through the lobby, it felt much more like renting an apartment than staying in a hotel. There was plenty of room to relax, get some work done, prepare food in the fully equipped kitchen, and enjoy breakfasts on the spacious balcony overlooking a forested area. Having a washer and dryer in the bathroom was also very convenient. Getting around couldn't have been easier with an entrance to the subway in the same building and many connecting buses departing from the large shopping mall next door.
Stayed 10 nights in Aug 2023
Response from Mimmu/Hotel Matts on 3 Sept 2023
Hi Pasi, thank you for the feedback. We appreciate it :) Welcome again!

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance of the metro and shopping.
Stayed 2 nights in Aug 2023
Response from Hotel Matts on 1 Sept 2023
Hello Wendy,Thank you for your feedback and welcome again!Best regards, Tii/Hotel Matts

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 3 nights in Aug 2023
Response from Hotel Matts on 1 Sept 2023
Hello Lily,Thank you for your feedback. We are happy to hear that you had a pleasant stay with us! Welcome again!Best regards, Tii/Hotel Matts

10/10 Excellent

virpi

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and delicious breakfast
Stayed 1 night in Aug 2023
Response from Hotel Matts on 17 Aug 2023
Hi, thank you for the feedback. Welcome again! :)

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was clean and well equipped. Metro was a minute away. Shopping centre a two minute walk, with plenty of restaurant/supermarket choices and entertainment. Did find that apartment could be very warm at times (had balcony door and windows open to combat this). WiFi was patchy.
Stayed 6 nights in Aug 2023
Response from Mimmu/Hotel Matts on 17 Aug 2023
Hi Fiona, thank you for the feedback. Great hear that the location was perfect for you :) Welcome back again!

10/10 Excellent

Rachel

Stayed 3 nights in Aug 2023
Response from Hotel Matts on 1 Sept 2023
Hello Rachel,Thank you for your feedback and welcome again! Best regards, Tii/Hotel Matts

10/10 Excellent

Margus

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Matts on 17 Aug 2023
Hi Margus, thank you for the feedback. Welcome again!

2/10 Terrible

Marion

Travelled with family
Disliked: Staff & service
Disgruntled customer
I did not get a stay. I did not get any refund although my relatives notified them of my hospitalisation 5 days beforehand. Their policy was emailed to me that I could only get a refund if I emailed them 24 hours before the start of the stay if I made an alternative booking. I could not access my emails until I came home. I did make an alternative booking as soon as I accessed my emails but their policies would not allow a refund
Stayed 14 nights in Jul 2023
Response from Hotel Matts on 17 Aug 2023
Hi, thank you for the feedback.

10/10 Excellent

Stephen

Stayed 6 nights in Jul 2023
Response from Mimmu/Hotel Matts on 17 Aug 2023
Hi Stephen, thank you for the feedback. Welcome again!

8/10 Good

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location next to the Metro and a Mall. The breakfast was a big hit for the kids
Stayed 2 nights in Jul 2023
Response from Mimmu/ Hotel Matts on 17 Aug 2023
Hi Kenneth, thank you for the feedback. Great to here that the whole family enjoyed their stay at our hotel and that the breakfast was big hit especially for the kids :)Welcome again!

10/10 Excellent

Raymond

Stayed 6 nights in Jul 2023
Response from Mimmu /Hotel Matts on 17 Aug 2023
Hi Raymond, thank you for the feedback :) Welcome again!

6/10 Okay

Lisa

Stayed 1 night in Jul 2023
Response from Mimmu/Hotel Matts on 17 Aug 2023
Hi Lisa, thank you for the feedback. Welcome again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Mimmu/Hotel Matts on 17 Aug 2023
Hi, thank you for the feedback! :) Welcome again!

4/10 Poor

Satish, Palatine

Business traveller
Wi-Fi doesn’t work well in the rooms and the apartment rooms aren’t cleaned during the stay. The food gets boring very fast.
Stayed 9 nights in Jun 2023
Response from Hotel Matts on 24 Jun 2023
Hi Satish, thank you for the feedback.

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023
Response from Mimmu/Hotel Matts on 15 May 2023
Hi Viktor,thank you for your feedback!:) Welcome again!

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Hotel Matts on 20 Apr 2023
Hi, thank you for your feedback!:) Welcome again!

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
A great hotel. Clean nice and really friendly staff.
Stayed 1 night in Feb 2023
Response from Hotel Matts on 10 Apr 2023
Hello J,Thank you for your kind feedback. Welcome again! Best regards, Tii/Hotel Matts

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Matts Espoo
Apartment was very good just one small item there was no mirrors in bedrooms they were in hall and bathrooms but ladies need mirror in bedroom. Hotel reception expensive when the bar has closed. Bar was not always open as closed on a Sunday, Monday and Tuesday. The staff were very helpful and answered any queries immediately. The hotel has good access to transport with many HSL/HRT bus options and a metro on the door step which provides straight access to Helsinki plus car parking beneath hotel if required providing lifts into hotel. A large shopping centre is a short stroll next to hotel and only 1.9km from water front. On the whole a very pleasing stay we visit Finland two to three times a year and Hotel Matts is now our choice when visiting.
Stayed 7 nights in Feb 2023
Response from Hotel Matts on 10 Apr 2023
Hello Allan,Thank you for your kind feedback. We are happy to hear you has a nice stay with us. Nowdays bar is open tuesday-saturday and in summer our terrace will open as well :) Hope to see you again! Best regards, Tii/Hotel Matts

10/10 Excellent

Petcharart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very cozy and comfortable.
Stayed 1 night in Oct 2022
Response from Hotel Matts on 23 Oct 2022
Hi Petcharart, thank you for your kind feedback. It is great to hear you liked our rooms and enjoyed your stay. Welcome again! Kind regards, Anniina/ Hotel Matts

10/10 Excellent

Eveliina

Stayed 1 night in Sep 2022
Response from Hotel Matts on 5 Oct 2022
Hei Eveliina, kiitos täyden kympin palautteesta ja tervetuloa uudelleen! Ystävällisin terveisin, Anniina/ Hotel Matts

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and very friendly staff. The studio room is well equipped with useful items and appliances. There's also a balcony with an absolutely gorgeous view of sunsets.
Stayed 2 nights in Aug 2022
Response from Hotel Matts on 4 Sept 2022
Hi R, thank you for your lovely feedback. We are happy to hear you enjoyed staying in our hotel and could admire beautiful sunsets directly from your balcony. Hopefully we will meet again, welcome back! Kind regards, Anniina/ Hotel Matts

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Hotel Matts on 17 Jul 2022
Hi David, thank you very much for your excellent review and welcome again! Kind regards, Anniina/ Hotel Matts

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Hotel Matts on 20 May 2022
Hei, lämmin kiitos palautteestanne ja tervetuloa uudestaan! Ystävällisin terveisin, Anniina/ Hotel Matts

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022
Response from Hotel Matts on 20 May 2022
Hi John, thank you for the excellent review and welcome again! Kind regards, Anniina/ Hotel Matts

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in May 2022
Response from Hotel Matts on 20 May 2022
Hi Paul, thank you for the great review! We are delighted to hear you had an amazing stay with us. Hope to see you soon - welcome again! Kind regards, Anniina/ Hotel Matts

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend; great hotel
Lovely hotel, great service and welcoming staff. Room was clean and Spacious and the location right next to the metro and the shopping mall was really convenient. Will definitely be staying here again.
Stayed 3 nights in Nov 2021
Response from Hotel Matts on 2 Jan 2022
Hello Richard, thank you for your kind feedback. We are delighted to hear you enjoyed your stay and liked especially our spacious rooms, as well as the staff and service. We hope to see you again - welcome back! Best regards, Anniina/ Hotel Matts

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
This hotel is absolutely great. Very clean, everything is new, rooms are spacious as well as bathrooms. Staff is also very friendllly and professional. Superb.
Stayed 1 night in Nov 2021
Response from Hotel Matts Reception on 5 Dec 2021
Dear Robert, thank you for your kind hotel review! We are delighted to hear that you enjoyed your stay with us. This kind of feedback is music to our ears - welcome again soon! Kind regards, Annika/Hotel Matts

10/10 Excellent

Marwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Staff was very welcoming and smiling. After a long trip they made me feel at home. They had complementary water for the guests. The room was comfortable and clean. Location was great 100 meter from a major mall. Metro station was walking distance as well. Breakfast was pretty good as well
Stayed 1 night in Nov 2021
Response from Hotel Matts Reception on 5 Dec 2021
Dear Marwan, thank you for your hotel review! I am delighted to hear that you enjoyed your stay with us. This kind of feedback keeps us going - thank you! We are already looking forward for your next stay! Kind regards, Annika/Hotel Matts