Essex Holidays

The room was clean and comfortable. Check in was easy and staff great. The location is great. The free coffee and tea in the am was gone each time I tried to get some, it was 2 days at 2 different times. The bar staff seemed unorganized, could not get a cappuccino drink in the afternoon, she stated she didn’t know how to make it.

Beautiful hotel. They told us all in room supplies were free but there was only a few coffee pods there. Also, there was only 1 washcloth and 1 hand towel. At such a nice hotel I wouldn’t expect them to be chinch about supplies. We were also double charged for parking and they wouldn’t credit us for it without a receipt emailed to them, but we never received a receipt. we showed them the charge on our credit card app, but that wouldn’t suffice. Again, for such a nice hotel you would think they would just credit it.

Great experience overall, when we brought our dog they gave him a treat as we came in and then we get into the room, it’s was very clean and nice, beds were comfortable, the staff called the room and asked if we needed dog bowls and a dog bed which was very courteous. We went out for the night and came back and got a great nights rest, we woke up and got breakfast expecting it to be a buffet but to our surprise it was a 5 star breakfast brought to us for free, it was absolutely delicious, if you go, get the eggs Benedict, it was amazing and the iced coffee is pretty good as well. Had an overall 5 star stay and will be coming back soon!!!

Very nice room with a baby. Breakfast was wonderful and the staff was great. The staff at breakfast could have been nicer as they made distinct efforts to provide worse service to us than other tables. The rest of the hotel staff were amazing

Great location. Clean rooms and very easy check in