"Stayed one night in late March. The room was clean, the bed comfortable, and breakfast good.
However, several aspects fell short of what I would expect from a 4-star hotel. After switching rooms due to a lock issue, both rooms were uncomfortably warm despite setting the thermostat to 18°C. There was no noticeable airflow from the vent, while the heated towel rail remained extremely hot even when switched off, which may have contributed to the issue. The corridors were also very warm, so it’s unclear whether I was simply unlucky with the two rooms I tried or if this is more widespread. I ended up opening the window for a few minutes, which is obviously far from ideal (ecologically, but also it let in mosquitoes).
Other details were also disappointing: towels were worn with frayed hems and holes, the heated towel rail leaked steadily (I had to catch the water in a bin overnight), the shower door didn’t close properly, and the bedside lights glowed faintly even when switched off.
Staff handled the room change professionally and the location is convenient. That said, due to the temperature issue and the resulting lack of sleep, I probably won’t return."
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