Big Bear Lake Hotel Guide. Hotels in Evergreen Estates, Big Bear Lake, United States of America

"Staff is top notch. Rene and Terry helped me pull off a milestone birthday getaway. Cabin was simple and cozy. We enjoyed our time together celebrating. Will be back! Thank you!"

"The friendly staff on all levels was amazing. The ease of check in was amazing, as it was storming during checkin. "

"Clean room, great staff, loved the stay. Will stay again!"

"The room was just like in the website. "

"The room was clean and the staff was friendly. Would definitely stay there again! "

"Great service "

"The view from the room is by far the most beautiful aspect of this hotel, it’s gorgeous! The room wasn’t shabby either, the modern gold finishes, warm woods and textures used throughout, is so inviting. The staff was cheerful and welcoming. My only criticism was that the bedding was FIRM. Even still, can’t wait to visit again in the warm weather to use the beach and sauna. "

"The location is very convenient. The staff is super nice, helpful, and friendly. Good price for a nice room, and the amenities are great. There was no water in the dispenser in the morning in the kitchen area, but otherwise it’s a great place to stay."

"Excellent stay! Pros: Amenities and staff were 5 stars. Everything was clean, great breakfast options, facilities excellent. Cons: An issue we had was that housekeeping did not come to clean the room when we requested but other than that they were responsive and eventually showed up. Also, the breakfast line for the waffles was slow so it could take up to 20+ minutes. If a parent is in line and wants to make a 2.5 minute waffle each for a family of four that would be 10 minutes for that one person. I would recommend improving that process somehow, or even pre-making some waffles to prevent the bottleneck. Summary: Incredibly clean and location was perfect. Would stay here again and recommend to others. "