Excelsior Springs Hotel Guide - Hotels with Pool in Excelsior Springs, Kansas City

"I had no issues with Ameristar My issue is with Expedia They WILL NOT SEND ME A REFUND FOR MY CANCELLED ROOM Expedia CLAIMS they have to abide by the property’s terms even after ameristar told them it was ok to cancel "

"I’ve been to other Embassy Suites and this property is outdated. There were limited breakfast options. Otherwise, as a pit stop this place was not taken care of."

"Perfect stay "

"The property was clean, friendly and welcoming."

"We had a nice time, breakfast was decent. Staff was really helpful. Good place to stay if rowdiness doesn’t bother u. "

"The whole place felt unsafe, gross, reaked of cigarette smoke despite many signs for no smoking. I felt itchy from the room didnt want to sit on the furniture. I would love a refund as I checked out immediately. I was charged for 3 nights. I want a full refund. "

"Property is older, secluded and in dark area outside. It is right next to interstate which makes it convenient. Breakfast had some option but still seemed limited - I did not try anything. AC in room worked fine. "

"Standard hotel stay, decent for the price, pull out mattress was quite possibly the worst I’ve ever seen, felt like you’re sleeping on springs. Needs a update "

"The air conditioning was poor with a indoor pool the humidity stayed in the room made it u comfortable to sleep reported 3 times the maintenance was prompt in addressing the call but the air conditioner still was poor didnt go below 78 stayed on all night they looked at a second time i then asked fir a different room. Went to the second room it wasnt any better I would like some kind of compensation but not sure i will be staying again. If i was able to open the windows which was about the same temp but the windows were bolted shut i was in room 103 and then 113"