Faisal Hotels

"Yes"

"Unbelievable stay at St Regis New Capital. Everyone and everything is at the best standard. I would give it more stars if I could. 100% recommend. "

"Very disappointing, horrible service, no respect for time "

"Pool and beach access. Had a nice relaxing time. "

"Where to start here, the hotel itself on the face of it looks amazing, a grand reception hall, big bedrooms and swimming pools etc but that’s the facade. It’s in the middle of a nowhere desert , has limited restaurant service, poor food, no alcohol ‘allowed’ and unprofessional, poorly trained staff. The heightened security everywhere makes you anxious rather than reassured and unless you have a hire car there’s no escape as there is no public transport at all. Stay here is you like staying in a remote isolated glamorous prison. My room card was disabled after one night because ‘I hadn’t paid yet’ and on check out I was unable to obtain my invoice for ten minutes until ‘my room was checked’! It’s the height of everything that a good hotel should not be. Anyone saying that it’s wonderful has either never travelled or is completely deluded. "

"Room was carpeted which attracted dust. Room stank of cigarettes. I requested a double bed, but was given a room with THREE single beds! Restaurant was full of flies, so could not eat there, as hygiene was poor, as I saw waiter checking temperature of cooked food with his bare hands. Cooked food was cold. I could not wait to leave."

"Comfortable room and great breakfast."

"It was a family trip, hotel was nice and the family enjoyed too much"

"Very clean hotel it was better than I expected.. nice staff quite and safe "