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"I have stayed at the Welk before, & enjoyed myself...But this trip, there were a couple of incidents that made it less than perfect. A member of my party wanted to use the grill located about 20 feet away from my villa. I had called 3 times(twice 1 day & once the next)to the Maintenance department for that grill to be cleaned. It was never cleaned!! But a Welk rep did come out to take a picture, why? I have no clue. On one of the times I'd called, the rep said there was a miscommunication because there was a report that someone was using the grill. This caused my party to completely change our dinner menu! Perhaps with the Summer season fast approaching, it will be wise to have a system in place that creates a ticket for each request, then make sure to follow up with the guest!! Don't make assumptions!!! Also, the sliding Screen door from the living room onto the balcony should be checked/ oiled. The screen was EXTREMELY difficult to open and close! Again...these two hiccups made our trip less than what I came to expect from the Welk."

"Solo traveler. The room was big, clean and updated. I had a nice big balcony overlooking the ocean. The breakfast was good. The location was great for walking. "

"Everyone was so friendly the room was perfect- we loved it"

"Everything was great "

"Fabulous hotel! Top notch!"

"Terrible room conditios, d"

"Too smokey."

"Always stay here closer to work , all staff are great and very helpful. Good area and clean property. Very well maintained. Never have chance to eat breakfast dt early work hours."

"Good"