Ferny Hills Hotels

"The staff were very helpful and the breakfast team made our stay great"

"The air conditioner didn't work for about 5 hours. The shower drain was blocked and there wasn't enough drainage, making the whole shower a slip and trip risk. The toilet didn't flush properly. The shampoo / conditioner, bodywash / handwash had a strange, mouldy smell. One room service Chocolate Milkshake cost $26. They charge like they are 5 stars, but the Junior Suite (which was supposed to be one of the nicer rooms) was not pleasant. Parking was a problem. The secure parking left many people "parked in", as guests parked in non-parking areas. The pool is accessible via a driveway, so you have to walk through a car park to get to it - not ideal for couples, singles or families. On a positive note, the staff were friendly and the Roof Top Bar had lovely views (if a limited menu). My advice is to visit the Roof Top Bar for drinks or a meal, but skip staying here."

"Bed so comfortable. Great size room, king city view No noise, very clean, location great."

"Yes"

"Well kept property with a friendly helpful staff "

"It’s close to restaurants and shopping and the river. The buffet breakfast was decent with a wide variety of choices. Our room was weird with partial separation of bathroom and bedroom. Hard to describe. Had to call twice for staff to bring a second washcloth to the room (2 of us were there). "

"Lovely breakfast, beautiful room"

"Room was good service good restaurant was overpriced for the quality and quantity of food for dinner "

"Very clean room, and great customer service at the front desk. Asked to drop bags off as we arrived 3hrs prior to default check in time and they made a room available instead."