Dubai Hotel Guide - Festival Center hotels in Dubai, United Arab Emirates.

"Upon arrival at the hotel I was greeted by staff, the manager Saif who was very professional. I was given the option to change rooms for a better view by the lovely Reyhan the next day, as well as given a discount for breakfast and lunch. Staff were so nice and accommodating. During my stay Ali at reception was most helpful when I needed to print some papers from the business centre, and he made time to chat to me. Win and Vaughn of the housekeeping department are an actual delight, great conversation with Vaughn a truly positive person with a smile that glows and Win who is so lovely and sweet when she cleaned my room daily. Abdullah at the local shop was most helpful and very polite, when I went several times to buy snacks. I have stayed in multiple hotels in Dubai and I have to say the staff here are by far the nicest I’ve ever met. I highly recommend staying at this hotel. I will definitely come back here again. "

"Very nice hotel, friendly staff, convenient for the airport. "

"We loved our stay! "

"3rd vacation at the Grand Hyatt and it didn’t disappoint.. amazing staff & service , facilities and food .. Club level lounge was wonderful and the hotel now has the bonus of its own on site Water Park."

"Excellent customer service, the meals were great with a lot of variety. overall an awesome experience."

"Awesome stay friendly staff and pleasant service "

"Yes"

"Lovely staff , very helpful and attentive . The room was really spacious with a well equipped kitchen , very modern . Nice roof top pool . Only downside was all the construction work going on across the road which goes on until about 10pm so was very noisy and not ideal for sleeping "

"Yes. "