Fillmore Hotels

"The hotel was clean. The evening desk staff was awesome. She was very polite and helpful. Breakfast was good but some of their equipment was being repaired so options for some meals were less. The pool was great! We would definitely stay there again. "

"Room was very clean and comfortable. It was a nice quiet place and the continental breakfast was convenient. We would definitely stay again."

"Room was very clean. The bathroom was great. It is a very newly built hotel so our room didn't have a tub. It had a nice roomy shower that was a taller height. Hotel allows dogs which is nice. Close to Alfred State. Breakfast was very good with lots of options. "

"Breakfast was fine and the workspace was adequate. "

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my wife & I returned at 9:45 pm on 04/09/26 after visiting some friends the entire lobby & hallway reeked with the smell of weed . "

"Our room was clean and comfortable. The staff was very friendly and helpful. Breakfast was perfect for getting our day started. Highly recommend."

"We were very disappointed about the cleanliness. The bed was unmade, the bathroom was unclean. Very disappointing "

"Cottage was good for the money. We are seniors who like a warm house, and the cold windy weather was hard to keep warm. Other than that it was very nice. "

"Very quick check in and response by staff by phone (after hours on weekend). "