Finzean Hotels

"Have stayed at Ardoe a few times and the standard is always the same,,,excellent ,,from check in staff,,,housekeeping and restaurant ,,,love it there ,,,so much so that we go back in two weeks 😀"

"Buffet breakfast excellent and great value "

"Great place for a one night stay. All very nice. Very quiet considering a busy bar downstairs. Only downside was outside door to bar bins was beneath our room and staff periodically emptied glass during late evening which was a bit loud"

"We stayed 2 nights and paid £114 per night for bed and breakfast in a Heritage room called Irvine. The soundproofing in the room was shocking with a loud humming noise coming from behind our bed and the noise of doors slamming and guests talking. When I reported this to receptionist she acknowledged that the humming noise was from the room next door’s plumbing. I was not offered a different room. We were visited by both a spider and cockroach in the bathroom. I would therefore strongly recommend not to stay in the room called Irvine. The breakfast was OK. The croissants and muffins were fresh but when they were gone they were gone. My advice is to go for breakfast early. The porridge from the menu was very good and I would recommend it. IMO the property needs a lot of money spent on renovation and as an example the windows need replacing throughout the property. IMO most of the younger staff need extra training to help them understand better customer service. Overall our stay was a below average experience for a 4 star hotel, but reasonable value for money."

"Good location "

"The hotel was in a fantastic location and most of the staff were helpful and fairly friendly. The toilets are not easily accessible for guests with mobility problems and the vegan meal was dreadful."

"We had a wonderful stay. The location was perfect and the room and all the touches kindly thought of made for a delightful stay. We will be back for sure."

"Wonderful hotel near Balmoral with comfortable rooms and staff definitely represented the classic highland hospitality! Great welcome and restaurant on grounds with cozy lobby area near a roaring fireplace. Staff gave great recommendations of the area. Will definitely stay again!"

"The place is picturesque and it could be so much more if they put effort in. The bed was comfortable but not the pull out bed. The breakfast was ok, staff was very limited sometimes you were waiting half HR for a seat when really there were not that many guests. The pool had some work done and the saw dust was sitting on the side for two days. Shame as it a lovely building."