Flatt's Village Hotels

"The A/C worked as intended. We were to busy to have time to use the gym facilities."

"Suburb service, rooms and amenities. The private beach club is reason enough to stay here. "

"The room floor was very dusty. Had problems with flushing the tiolet. Room for improvement with staff communication with patron. Other than that grounds are beautiful!"

"We have stayed at most of the nice resorts in Bermuda but what separates this property from the others is not just the beachfront pink sand beach with no shuttle needed but that it is a family run business. It really makes a difference. It is not corporate at all - it feels very personable. The owners are very present and very friendly and really go out of their way to make sure that you are happy and are having a good time. We had an issue where the room below us had a bunch of chain smokers. We could not go out onto the balcony due to the strong smoke coming up as we have asthma. David (one of the owners) really took care of us and moved us to a really beautiful suite which was incredible. It was over and above what we would have expected. Each time we saw him he would make sure to say hello and ask if there was anything that we needed. Just a really nice, classy touch. We would absolutely stay here again. "

"This is an excellent hotel in Bermuda with breathtaking views of the ocean."

"Just returned from another wonderful stay at the Newstead. Our favourite hotel for ease of travelling around without hiring our own transport but using busses and ferries with the help of the hotel water shuttle which is a great service but shame it doesn't run all day. The shuttle service to the beach and Divots/Blu restaurants are very handy also. Staff are always very willing to take you. The infinity pool is wonderful but can be taken over by families and children at times. A shower by the pool would be a real bonus. The grounds are very well maintained and the whole hotel inside and out very clean. We will definitely be back!"

"Lack of ambiance "

"It was overall a nice stay"

"Gold Lounge experience was excellent. Would highly recommend to any type of traveller. Food was varied and plentiful and the staff were just incredible - especially Rolly, George, Pascal and Pearl. "