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"Overall excellent hotel and 5 star customer service."

"Came in late but key was at the door box. Room was very clean and spacious. No issues whatsoever. Great choice."

"I would certainly recommend the Maximilian hotel to anyone visiting Innsbruck. The location of the hotel is perfect with only a walk round the corner for tram and bus stops and two minutes the other way takes you to the Old Town. Staff at reception were excellent and when we asked for a kettle in the room they obliged straight away they couldn’t do enough for us. The room was very clean and housekeeping staff were spot on cleaning the room and changing towels daily. Staff at breakfast were also very attentive especially Anastasia who welcomed us each morning with a beautiful smile. If we ever return to Innsbruck we will definitely stay at the Maximilian again."

"Staff are very friendly and helpful , value for money However there should be tea/coffee making option in each room "

"Clean room, welcoming and knowledgeable staff, great location"

"We loved the pool. It was the perfect temperature and clean. We were very comfortable in our room. The all-you-can-eat breakfast was delicious and at night we enjoyed the juice and hot chocolate that was available for us. The staff was kind and friendly. They gave suggestions for restraunts that were just perfect for us. "

"Great room , breakfast amazing , cafe fabulous, gym not up to much but on offer. Walkable to everywhere . Helpful reception staff. "

"The hotel balcony had a great view of the mountains and the staff was very friendly"

"I enjoyed my two nights here mainly oŵing to its location and the care given me throughout my stay by staff and particularly by the receptionist on duty when I arrived. He kept an eye on me (an old man with mobility limitations), told me where to buy gluten free crispbread, and made sure caught my train when I left. The hotel has extensive facilities for the active guest. The room was large and comfortable. The buffet mesks from breakfasf on were good with s fair choice including my need for gluten free food. The other highlight was enjoying the children on thd nursery slopes at the end of the hotel drive."