Flaxley Holidays

Very nice clean spacious room

Most impressed by: The Staff, they were lovely. Breakfast was delicious. Entertainment, Colin Mills was outstanding. The bedroom was bright, airy, clean and nicely laundered. Not so good: Lift didn't go to top floor where we stayed so we had lots to carry, which was quite difficult for our party. Bathroom was not as clean as it could have been.

Good hotel in good location

We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked.

The room was okay. This was a remodel of an older hotel. The lobby was nice, the exterior was nice, but the room had been smoked in the past, and once that is baked into the walls and carpets, it never comes out. I can always tell because I’m very sensitive to cigarette smoke. The caulk job in the bathroom left some to be desired. The check-in gent was very kind and efficient. Parking costs 17 pounds for a night and there’s plenty of it. Breakfast was pretty typical of the Hilton genre, which is solid.