We enjoyed our stay at forte16. The staff was super friendly and helpful. Kept our bags safe and secure until the room was ready. The spa was amazing. We did the private session with a bottle of Prosecco, and we loved it. We did have a leaky air unit, but the front desk discounted our spa session as compensation, which was really nice. Location wasn’t super great. Not a lot in immediate walking distance, and fairly far away from the main Florence attractions. About a mile walk until you start getting to the good stuff.