Terrace/patio

Reviews of Forte16

Forte16
Viale Antonio Gramsci 16, Florence, FI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 518 out of 673 reviews" "
Rating 8 - Good. 137 out of 673 reviews" "
Rating 6 - Okay. 15 out of 673 reviews" "
Rating 4 - Poor. 2 out of 673 reviews" "
Rating 2 - Terrible. 1 out of 673 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property - clean, amazing location and spacious room!
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Apr 2024

8/10 Good

Christa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe quiet area.

8/10 Good

larry

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality of the room and great smells.
Stayed 3 nights in Mar 2024

10/10 Excellent

sharon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, it is awesome with parking (extra 25 euro daily), coin washing machine and dryer (3 euro per machine). They have spa and massage service onsite as well, I really enjoyed my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Located in a great area and very walkable within the city. Staff were very friendly.
Stayed 3 nights in Mar 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at forte16. The staff was super friendly and helpful. Kept our bags safe and secure until the room was ready. The spa was amazing. We did the private session with a bottle of Prosecco, and we loved it. We did have a leaky air unit, but the front desk discounted our spa session as compensation, which was really nice. Location wasn’t super great. Not a lot in immediate walking distance, and fairly far away from the main Florence attractions. About a mile walk until you start getting to the good stuff.

8/10 Good

David, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria, Los Angeles

Travelled with family
Liked: Cleanliness
Great customer service and amazing location. We will definitely stay there again!
Stayed 8 nights in Mar 2024

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
I would highly recommend this property to anyone! Great location! Staff very accommodating. Not one complaint
Stayed 6 nights in Feb 2024

10/10 Excellent

Mohsen

Liked: Cleanliness, room comfort
Sandra, Eda and Nico at reception and the lad
This was our first visit in Italy. I picked this place based on location but the staff made our stay unforgettable. Sandy, Eda and Nico at reception and the wonderful lady at breakfast bar were really nice and pleasant. If you are planing to visit Florence, this is the place to stay. Close to attractions and very comfortable home away from home.
Stayed 4 nights in Jan 2024

10/10 Excellent

cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got a late check out for vip.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin, Kaysville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property provided everything we were looking for to be able to relax and comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Lovely modern apartmenthotel
Lovely modern apartmenthotel. We liked the modern apartment -very clean, and no problems. The pool and roof terrace are great! We used the kitchen, which was useful. Convenient for walking to the sights. The reception was friendly, and helped with a taxi etc.
Stayed 2 nights in Oct 2023

8/10 Good

TANYA, kinburn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The valet parking and front desk staff were the highlights of our stay. Extremely convenient and helpful, they even already had our car ready for our checkout time without us needing to ask. It is a 20 minute walk to most places we wanted to see. One thing was we didn't find the bed comfortable, it was very hard but that may just be our personal preference. Overall a great stay, the rooftop patio has incredible views of Florence.

2/10 Terrible

Marko

Disliked: Cleanliness, amenities, property conditions & facilities
Unfriendly staff. after checkin isssues With room that never got Resolved. Dirty linen. Staff unfriendly. Would not recommend. Bad communication from staff. Took photos after checkin as place filthy. Rooms are so warm. Shower gels empty. Toilet roll none. Staff don’t resolve.
Response from Nick - revenue manager on 17 Nov 2023
The customer extended his stay by one night, at the end of which he demanded not to pay, otherwise he would have given a bad review.Upon departure, the maid noticed that the duvet and mattress cover were missing from the room, and the room was completely dirty with feces, even on the pillows (we have photos). When we asked for it back he started shaking and stuttering (I think he was on drugs), so we gave him a 20% discount to keep him calm, but apparently this wasn't enough to stop him from putting the plan into practice his threat of a bad review. We have a very good review score, and I'm very disappointed to have it ruined by this kind of person.

10/10 Excellent

Habib

Liked: Cleanliness, property conditions & facilities
Peaceful for sure
Stayed 7 nights in Oct 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean, very friendly, stylish, Grazie!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff is amazing!!! Everyone we worked with 5 different people all amazing! Can’t say enough how great the desk staff was. Make sure to use the 5th floor roof deck view is great! Staff could not be any more supportive and helpful. Apartments were great. Pool is nice but can get crowded, but staff made everything 10 times better!
Stayed 5 nights in Oct 2023

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities
The staff was very nice and knowledgeable about the area and recommended areas to eat and shop.
Stayed 4 nights in Oct 2023

8/10 Good

Yvonne

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
love the pool, sauna and steam room. one of the few hotels with ice machine sparkling water dispenser. Stayed in large room with kitchen, Short walk to all attractions and dinning. Front desk staff very friendly and helpful. provided helpful maps and directions and taxis. Air conditioner work very well and room was very well design great lighting and decor. Recommend to anyone going to Florance
Stayed 10 nights in Oct 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fabulous accommodations and gracious always available service. Loved the rooftop seating areas and spent several evenings sipping wine and looking out on the Duomo. Room was an apartment wit coffee machine, stove and utensils. We walked everywhere and enjoyed our visit.
Stayed 6 nights in Oct 2023

10/10 Excellent

Joseph Patrick

Travelled with partner
Liked: Cleanliness
Great apartment room setup, great breakfast, VIP desk service, and convenient location. Don't miss the rooftop view when you stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Perfect location. Clean! Helpful and kind staff. Stay here!
Stayed 2 nights in Oct 2023

8/10 Good

GILGUN

Travelled with family
Liked: Cleanliness, property conditions & facilities
The breakfast for subpar- having a coffee machine in Italy making poor coffee is just wrong. Loved the cleanliness of the room and the easy walk to the main area.
Stayed 5 nights in Oct 2023

10/10 Excellent

Reuven

Liked: Cleanliness, room comfort
Delightful in every way
This property was excellent from the time we checked in. The staff are so welcoming and helpful. The apartments are large and have all the modern amenities of a five star hotel. Everything was SO clean and beautifully maintained with a kitchen equipped to make yourself at home easily. The beds are so comfortable and delicious you may miss Florence and just sleep. Don’t forget to enjoy the rooftop view where there’s plenty of relaxing seating space. Within walking distance you can see most of the city but don’t miss out on the great places in the fabulous neighborhood the hotel is in too. Thanks again to the wonderful reception staff, cleaning staff and spa attendants for making ours a wonderful visit.
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
The panoramic view is not as impressive as the photos, the front desk were VERY helpful so they get all the points. I found two mosquitos in the room which bit me so that was very uncomfortable, also not sure how clean the rooms were since the bottom of my fabric slippers were grey. I also did not receive any of the VIP perks as advertised so that was a bit disappointing since this is a big factor as to why I made this reservation. Overall, the price makes it worth it but probably wouldn't stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, good location and wonderful facilities. Staff are friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly located just on the outskirts of the city. Friendly helpful staff all obliging for assistance. In house washing facilities and wellness spa area included. Highly recommended as a place too stay as 4 nights was not enough. We took the option of the jacuzzi and Prosecco rooftop deal with amazing panoramic views of Firenze. Walking distance to many local eateries as well. 5 stars from us.
Stayed 4 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Miles, San Luis Obispo

Stayed 3 nights in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Spacious, modern room. Staff were very friendly and helpful. Close enough to the centre but also far enough away to be peaceful.
Stayed 7 nights in Sep 2023

10/10 Excellent

Reza

Liked: Cleanliness, property conditions & facilities
The location was in a best area near to all attractions and the size of rooms The only negative was the smell of the pool in floors
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing friendly and helpful nothing was a bother
Stayed 2 nights in Sep 2023

8/10 Good

ELIZABETH

Liked: Property conditions & facilities
Very lovely hotel however load of tiny flies and mosquitoes on the ground floor, the upstairs rooms are better
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifatu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Arianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Forte16 were excellent to us! We were a group of 10 and they accommodated us all. People at the reception were extremely nice and welcoming. I would love to come back and stay with forte16 again!
Stayed 3 nights in Aug 2023

8/10 Good

Hussein

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

ELIZABETH

Liked: Cleanliness, property conditions & facilities
Very clean hotel and lovely people at reception however alot of fruit flies, mosquitoes and tiny ants on the ground floor room we stayed.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great hotel/apartment
Very friendly and helpful reception staff. Lovely spa area to relax after walking all day around Florence
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to make us welcome each morning and evening. The room catered for all our needs
Stayed 3 nights in Aug 2023

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was great, staff were amazing, room was clean and the area was only a 15 minute scooter hire away for the attractions. The only negatives were the smell from the air-conditioning, the rock hard bed and the pool was heated which want great when it's 33°.
Stayed 5 nights in Aug 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent
Stayed 2 nights in Aug 2023

10/10 Excellent

Marek, Georgetown

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean and close to everything. Walking distance to restaurants and tourists attractions. I would stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment style property with up to date amenities and spacious accommodations. Very polite and accommodating staff. Close to Florence city area, approximately 15min walk, lots of food options and spa access was very nice addition. Would definitely recommend👍
Stayed 3 nights in Aug 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay in Forte 16. The pool time on a hot summer day was a special treat for the family. Great breakfast available daily. Access to a personal concierge 24/7 always helpful and courteous. The terraces and the views of town are incredible! We will stay here again. Thank you
Stayed 7 nights in Aug 2023