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Reviews of Motel 6 Fort St. John, BC

2 out of 5
Motel 6 Fort St. John, BC
9810 100th Street, Fort St. John, BC

Reviews

6.0
Rating 10 - Excellent. 17 out of 123 reviews" "
Rating 8 - Good. 37 out of 123 reviews" "
Rating 6 - Okay. 20 out of 123 reviews" "
Rating 4 - Poor. 23 out of 123 reviews" "
Rating 2 - Terrible. 26 out of 123 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Cam

Disliked: Cleanliness, property conditions & facilities
Room smelled like smoke. No hot water in shower
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Cam,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Etienne

Stayed 3 nights in Jul 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, quiet, good location
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Etienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. It was close to a grocery store and bus stops, etc. I would stay here again.
Stayed 3 nights in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Etienne,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Aubrey

Stayed 9 nights in Apr 2023

8/10 Good

Maureen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds and pillows. Had a full sized oven in our kitchenette but no coffee pot
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 9 May 2023
Hi Maureen, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

4/10 Poor

Prescilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities, room comfort
The only problem was the walk ways and stairs not cleaned of snow and ice
Stayed 1 night in Jan 2023

2/10 Terrible

Jonathan

U didnt have the room you advertised
Stayed 1 night in Dec 2022

4/10 Poor

Jared

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
We had to change rooms 3 times. First room kept blowing breakers, so had no power or heat and it was -40. Taken to next room and would not stay as heater was leaking all over floor as it was freeon. Next room had a night with no water as lines froze. So moved to the last room. Did not receive a refund. Had to book 2 more nights because roads to bad to travel then gave me same price as I original book. Didnt offer anything just not price that is posted.
Stayed 7 nights in Dec 2022

2/10 Terrible

Vipul

Disliked: Staff & service, amenities, property conditions & facilities

2/10 Terrible

Terylee

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was a good price, place was easy to find. However, The overpowering smell of some sort of cleaner was gross. Hair in both beds was disgusting. Then the heater wouldn’t stop running. Was so hot all night. Couldn’t open the window because it was screwed shut. Then people banging on doors and yelling late at night. All in all had a restless horrible night.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

2/10 Terrible

Filip

Disliked: Amenities, property conditions & facilities
They was no heating in the room. On that day FSJ was -30C and it was warmer outside then inside the room. I got my refund and left.

2/10 Terrible

Erin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible-No heat in building ☹️
No heat in the entire building-small 1500W heaters in each room-breakers blowing constantly-staff obviously sick of hearing the complaints-talked to a worker who had stayed all week and it’s been like this for awhile??? How can a hotel with ELECTRICITY issues be open? There was a water line burst LAST FALL and apparently this is part of that issue. Also mouldy ceiling in the bathroom and no bathtub plugs so had to use a facecloth to plug the drain to bath.
Stayed 3 nights in Oct 2022

4/10 Poor

James A, Langley

Business traveller
Disliked: Amenities, property conditions & facilities
No heat, space heaters provided. Which would blow the breaker after being on for 30 min.
Stayed 2 nights in Oct 2022

4/10 Poor

Marissa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2022

6/10 Okay

Amanda

Stayed 1 night in Sep 2022

10/10 Excellent

Frazer

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good
It's. Was Great I would. Go there again.
Stayed 6 nights in Sep 2022

2/10 Terrible

Cam

Stayed 1 night in Sep 2022

8/10 Good

Owen

Stayed 1 night in Sep 2022

10/10 Excellent

denise

Travelled with family and small children
Liked: Cleanliness, staff & service
Was very quiet, I was on a medical trip from Fort Nelson, bc. Really needed the quite. Thank you it was a really enjoyable stay 😊❤️Thank you so much!!!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

6/10 Okay

Robert

Stayed 1 night in Aug 2022

4/10 Poor

Joe

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Aug 2022
Response from Brand Experience Team on 22 Sept 2022
Hi Joe,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Kenneth

Disliked: Staff & service, amenities
The last day of my stay they didnt clean my room or bring fresh towels
Stayed 3 nights in Aug 2022
Response from Brand Experience Team on 22 Sept 2022
Hi Kenneth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Oscar

Stayed 1 night in Aug 2022
Response from Brand Experience Team on 22 Sept 2022
Hi Oscar,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

4/10 Poor

Virginia, Saskatoon

Stayed 3 nights in Aug 2022

2/10 Terrible

Candice

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drug addicts and drunk people everywhere. Music so loud in the room next to us it was shaking the TV on the wall mount. No staff after 11:00 p.m. available . Found the desk no staff available. I'm a small female and I took my son down to the front desk and pushed the doorbell and stood there for almost half an hour no staff arrived dark corridor not lit with scary people everywhere. Did not feel safe at this hotel whatsoever. At 4:00 in the morning when the music still was not stopping and no staff available to help I called the RCMP. In fact I called the RCMP three times that night to come deal with the person next door and the drunk woman who was naked smashing on my window trying to get in. I have never had such a horrible experience in my life I would have rather to have slept in my car. I would never recommend this hotel to anyone! To top it off after a full day of driving I was unable to bathe myself or my children the tub was not cleaned room was unclean and no staff available to even provide cleaning supplies!
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 22 Sept 2022
Hi Candice,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet and comfortable.
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 22 Sept 2022
Hi Doug,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Albert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Jonas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Its accessuble to all the establishment
Stayed 2 nights in Jul 2022
Response from Brand Experience Team on 3 Aug 2022
Hi Jonas, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the 5 starz without the 5 star price
Clean, friendly, close to downtown and the price is right.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 3 Aug 2022
Hi Jason, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 Good

Tracey

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Sheri

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need better housekeeping
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 27 Jun 2022
Hi Sheri, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okay

Linda

Travelled with family
Beds were comfortable and clean, but tub and shower were in disrepair, handle fell off of shower, could get scalded if hot water was on full. Bolt on door entrance didn't work, but secure otherwise. Overall service was fine.
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 27 Jun 2022
Hi Linda, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 Terrible

Sanjay kumar

Stayed 2 nights in May 2022

2/10 Terrible

Scott

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Booked through Expedia..got to property front desk said they had no rooms as they had no heat in any of the rooms. Said I would not be charged for a room, but they lied & I was charged.
Stayed 1 night in May 2022
Response from Brand Experience Team on 27 Jun 2022
Hi Scott, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Lilith #Team6

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service
The room itself was perfectly fine - we were travelling with our 2 small children and we didn't experience any issues with a late check-in, nor was there any noise or other negative experiences at this location. The outside of the building doesn't instill much confidence in the motel but the room itself was clean and fine for a place to rest during our road trip.
Stayed 1 night in May 2022
Response from Brand Experience Team on 11 May 2022
Hi Amanda, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room reaked of piss
Stayed 1 night in May 2022
Response from Brand Experience Team on 11 May 2022
Hi Michael, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

8/10 Good

Duane R.

Stayed 1 night in Apr 2022
Response from Brand Experience Team on 11 May 2022
Hi Duane, Thank you for positively rating your stay!! Maz K. #Team6

6/10 Okay

Kimberly

Travelled with family and small children, Business traveller
it was central to everything we needed, restaurants, amusements, etc
Stayed 4 nights in Apr 2022
Response from Brand Experience Team on 11 May 2022
Hi Kimberly, Thank you for positively rating your stay!! Maz K. #Team6

8/10 Good

Tracey

Disliked: Amenities
Stayed 1 night in Apr 2022

4/10 Poor

Jin-Syuan

Stayed 1 night in Apr 2022

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Joe, Athabasca

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Room was nosiest room in a long time of moteling. Room was not cleaned or bed mad in the 3 days i stayed there. Receptionist was very rude
Stayed 2 nights in Mar 2022
Response from Brand Experience Team on 11 May 2022
Hi Joe, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

6/10 Okay

Tracey

Business traveller
Liked: Cleanliness
Disliked: Amenities
Close to sops and restaurants.
Stayed 4 nights in Feb 2022
Response from Brand Experience Team on 11 May 2022
Hi Tracey, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 Okay

Tracey

Business traveller
Liked: Cleanliness
Disliked: Amenities
Conveniently located downtown. Close to restaurants and shopping.
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on 11 May 2022
Hi Tracey, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6