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"We’ve stayed at Mount View several times because we love the downtown location, the classy old rooms, service and pool area. This time we discovered what a class act they are. On day 2 of a 2 night stay we returned to a room where the bed was soaked from a water leak in the room above us. The room was unusable and they had no other rooms other than a tiny bunk bed room they use for emergencies. Fortunately that room was across the hall from our wet room. The manager immediately offered to comp that night and give us the bunk room to sleep in. We were able to keep all our stuff in the first room negating the need to pack up everything. On top of that he left us a beautiful bottle of wine to take to dinner. You can really tell how good or bad any company is when you see how they react when things go wrong. Mount View definitely did right by us in an unfortunate situation. "

"Best hotel in Sonoma County "

"The bed was very comfortable, the shower was huge, in a good way, and the wine was delicious"

"It was a great time"

"I’d would highly recommend this property to enjoy an amazing atmosphere and surrounding environment. Delightful dining. Loved the bathhouse……loved spending the night and connect with my wife in a very comfortable and romantic way. Thank you Ben "

"I am so happy to choose this place to stay. It was my first time staying in Santa Rosa, and I cannot talk enough about my great stay. Great service, amazing location, plus a very classy, nostalgic hotel. The service is excellent, and I highly recommend this place"

"I very much enjoyed my stay at Sandman Hotel. Room was clean and in very good condition, refrigerator and microwave worked, and bed was comfortable. Five stars!"

"bed comfort good, location of tv to bed awkward, parking in relationship to room location very convenient. "

"We would stay there again. Comfortable room. Breakfast was fine. Good area. Also convenient to highway."