Deluxe Double Room

Reviews of The Lugger Inn

3 out of 5
The Lugger Inn
The Lugger Inn, The Quay, Fowey, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Charles

Travelled with partner
Fantastic position Lovely surprise to have modern facilities bedroom and shower room in such an old building We parked the car at the top of the hill so a bit of a walk up and down the hill although we went walking the coastal walk so did not need the car.
Stayed 3 nights in May 2024

8/10 Good

Rebecca

Liked: Amenities
Good place to stay across from Fowey with easy access via the pedestrian ferry right next to the pub, and great for the SWCP. The refurbished rooms are nicely decorated.
Stayed 2 nights in May 2024

6/10 Okay

Mrs S A

Disliked: Staff & service, room comfort
Poor attention to detail.
Room was clean and tidy but no quilt cover or bath towels in room.
Stayed 1 night in Dec 2023
Response from Lucy on 13 Dec 2023
Good MorningThanks for your feedback. I am really sorry about the lack of linen in your room, we were having issues with the linen delivery that day but we were very embarrassed that the room was not completely ready for you. I know you were booked in for dinner that evening and I did ask the team working that evening to compensate you so I hope this happened?I hope that this does not put you off staying with us again as this was definitely a one off issue and we are putting new systems in place to ensure this does not happen again. Thanks again for staying with us and I hope to see you again in the future

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Not a lot to do but just for a night or two is better deal.
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel
A most enjoyable stay
Stayed 2 nights in Nov 2023

6/10 Okay

Ffion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room/location with issues
Room was lovely, excellent location. One big problem, the water supply was cut off in the evening/morning which meant that I was unable to shower, wash, flush the toilet nor wash my hands afterwards. There was a good selection of tea/coffee but I was unable to have any due to the water issue, which was disappointing. Had the water issue not popped up it would have lovely here, but that spoilt my stay there. Would think twice about revisiting because of this issue which ruined my stay there
Stayed 1 night in Oct 2023

10/10 Excellent

Marjory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay in a very comfortable room with views of the sea and local scenery. Great staff and excellent food.
Stayed 2 nights in Sep 2023

10/10 Excellent

nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great service and food was fab. Definitely stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Joanne

Stayed 1 night in Sep 2023

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023