Bar (on property)
Check availability

Reviews of Motel One Frankfurt East Side

Motel One Frankfurt East Side
Hanauer Landstr. 142, Frankfurt, HE

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 155 reviews" "
Rating 8 - Good. 74 out of 155 reviews" "
Rating 6 - Okay. 12 out of 155 reviews" "
Rating 4 - Poor. 5 out of 155 reviews" "
Rating 2 - Terrible. 0 out of 155 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2023

10/10 Excellent

Munawar

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Sabrina Bergt on 16 Jan 2020
Lieber Gast, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Leider waren Sie mit unserem Team und unserer Bar nicht zufrieden. Das bedauern wir sehr. Wir hoffen, Sie dennoch bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Sabrina Bergt Reservation Supervisor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel One Frankfurt
Very good location. Riverfront area is fairly close by. Some good restaurants nearby so for business it was just fine. The proximity to the NEXT Facade Design Studio was perfect for us.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good hotel
i stayed room 21. during my stay, someone enjoyed drinking or something in midnight and they may stay in the same floor. they open and close the entrance door many times and it was very noisy to me. i was unlucky for that but except for that, it was very nice hotel to stay.
Stayed 1 night in Sep 2017

10/10 Excellent

Carlos J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minor issues with the parking being a bit expensive due to the fact you pay by the day but if you go out of the hotel for whatever reason you have to pay by the hour in addition to the daily rate!!!!
Response from General Manager on 15 Oct 2016
Dear guest, many thanks for your Feedback. We are glad you enjoyed your stay. Our parking System is handled like a public car park. The first hour is free. You have to pay everytime you leave, because you do not have the possibilities to guarantee you a parking Slot when you are back. So whenever you want to leave the car park you have to activate and pay for your parking ticket. We hope this helped. We hope to welcome you very soon again. With best regards, Tatjana Block Front Office

10/10 Excellent

Carlos J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the parking everything was excellent. Clean, facilities and breakfast was outstanding.

6/10 Okay

Virgil

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
MotelONE Frankfurt East-Side
The location was great, there was a grocery store about a 5 minute walk away and a Tram (#11) stops right out front making travel a snap. Only draw back would be the fairly firm bed that was in the room.

8/10 Good

ray, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Good location. Right on train stop. Great service

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

8/10 Good

Cherry Tsang, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking space for big coach
Booked for group driver with big coach, this hotel has big parking space.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room review
Hotel Was lovely! Very modern! Only issue Bed was very hard!
Response from UvK on 2 Aug 2014
Thank you very much for your kind feedback! We are very pleased that you liked the design and the condition of the hotel. The beds are equipped with pocket spring core mattresses, which have been changed in march 2014 the last time. Maybe the mattress in the hollywood twin beds feel better for you. Please do not hesitate to ask for this alternative upon your next visit. We are looking forward to welcome you again! Your Hotel Manager U. v. Kellenbach

8/10 Good

Sergio, Guatemala City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel mainly for business travelers
The hotel is located in a zone that is not far away from downtown. You can take the line 11 Strassenbahn, which stops directly in front of the hotel. The connection to Frankfurt airport is also very convenient, making a change to the S Bahn three stops away from the hotel.

8/10 Good

Cris, Phoenix, AZ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean!
Great location, right in front of the tram stop at 15 minutes away on line 11 from Frankfurt am Main hbf train station. Very clean, modern, good looking and great shower! but, it doesn't have a phone. We live in America and we forgot our plug in adapter and hotel doesn't carry them, they lent us an alarm clock. The guy at night is very nice and efficient, even though he attends the bar, front desk and everything else by himself.

10/10 Excellent

Christian, Koeln

Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 1 night in Apr 2024

10/10 Excellent

Christian, Koeln

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Arash

Stayed 1 night in Dec 2023

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal, gute Anbindung durch eine Tram-Haltestelle genau vor dem Hotel. Zimmer hell und sauber, die Zimmertüren sind leider nicht sehr gut isoliert und man hört alles was auf den Gängen passiert. Für meine Verhältnisse war die Matratze zu weich, ich bin aber auch eher Fan des Typs Betonklotz. Check-In und Check-Out schnell und ohne Probleme. Frühstück hatte ich nicht gebucht, kann also keine Bewertung dafür abgeben.
Stayed 1 night in Dec 2023

6/10 Okay

Valerie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bon hotel mais moins pour les clients Hotels.com
Très bon hotel, très bien situé. Je regrette seulement que, parce que la réservation a été réalisée par Hotels.com, je n'ai pas eu la bouteille d'eau gratuite proposée aux autres clients. J'ai du la payer 5€ (75cl !)
Stayed 2 nights in Dec 2023

6/10 Okay

Miriam Heß

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geräuschkulisse
Das Hotel war zu diesem Zeitpunkt gut ausgebucht und daher in den Morgenstunden recht laut, daher war an schlafen ab 6.30 Uhr nicht mehr zu denken. Die Zimmertüren fallen recht laut und automatisiert ins Schloss. Ansonsten alles bestens! Das Personal war sehr freundlich und hilfsbereit.
Stayed 1 night in Nov 2023

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Dietmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer ein schöner Aufenthalt
Stayed 1 night in Nov 2023

10/10 Excellent

Ralf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut empfehlenswert!!
Stayed 1 night in Oct 2023

10/10 Excellent

Maximilian

Stayed 1 night in Oct 2023

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Sabine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wie überall, gute Preis-/Leistung
Wie jedesmal super Preis-/Leistung. Parkhaus war am Mittwoch voll, da es leider nicht ausschließlich Hotelgästen vorbehalten ist. Eine Reservierung ist nicht möglich, ist schon sehr ärgerlich, da es in der Nähe kaum Parkmöglichkeiten gibt. Außerdem war auf meinem Stockwerk eine Gruppe junger Leute, die die komplette Nacht extremen Lärm gemacht haben. Der Service ist aber super!
Stayed 2 nights in Mar 2023

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Aufenthalt
Tolle Lage. Gute Verkehrsanbindung. Schöne Bar. Begrenzte Parkplätze, aber Tiefgarage vorhanden.
Stayed 2 nights in Nov 2022

8/10 Good

Claus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein angenehmes Hotel umgeben von einigen anderen Hotels. Lage ist auch gut nahe der Stadt, der Promenade. Frühstücksraum war etwas kompakt.
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal beim Empfang, moderne Zimmer.
Stayed 1 night in Oct 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Verena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Stefan

Stayed 1 night in Sep 2022

8/10 Good

Mechthild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top business hotel
Immer wieder angenehm. Tolle Bar. Alles sauber und freundlich
Stayed 1 night in Dec 2021
Response from Sabrina Bergt on 10 Dec 2021
Lieber Gast, vielen Dank für die top Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Eine schöne Weihnachtszeit für Sie und Ihre Familie. Herzliche Grüße, Sabrina Bergt Reservation Supervisor

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Sabine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Sabrina on 6 Jun 2021
Liebe Frau Weber, wir danken Ihnen herzlich für die super Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns auf Ihren nächsten Besuch. Viele Grüße aus Frankfurt, Sabrina Bergt Reservation Supervisor

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bueno y bien situado para ir de trabajo. desayuno bueno
Stayed 1 night in May 2021

8/10 Good

yoli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel, sehr nettes Personal, unkompliziert.
Stayed 1 night in Feb 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solides Business Hotel
Solides Business Hotel in günstiger Lage. Frühstück ist mir zu teuer aber das muss jeder selber wissen. Nettes aufmerksames Personal. Was will man mehr?
Stayed 1 night in Jan 2021

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Ireneamsrel, Amstelveen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room friendly people great bed slept like a baby!
Stayed 1 night in Sep 2020
Response from Sabrina on 13 Sept 2020
Dear Guest, thank you for your great review of our hotel. We are happy to read that you enjoyed your stay. We are glad to welcome you soon again. Greetings from Frankfurt Sabrina Bergt Reservation Supervisor

8/10 Good

Micky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
typisches Businesshotel
Sehr freundlicher Herr am Empfang. Typische Business- Zimmer mit mäßiger Ausstattung. Aber völlig ausreichend. Zimmer nach hinten schön ruhig. Frühstück in Buffetform für 11,50€ gerade noch ok
Stayed 1 night in Jul 2020

10/10 Excellent

Thorsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2020