Franklin Hotels

"The rooms are ok, but staff are not accommodating and treat customers like they are staying at a cheap motel...."

"No microwave in room. "

"It was great 10 out of 10, if you do plan on coming here, just get the food package, because you’re basically gonna be paying the same amount amount. Dinner at the buffet for adults was $32 and for children. It was around $15 breakfast adults &25 and children $14.. Breakfast and dinner is not included in your reservation. I think it’s beneficial to get the wolf package to $89. 99. The place was really nice. The rooms were excellent had troubles with TV so there’s not really anything to watch except regular cable. As far as the staff not friendly at all, staff seemed like they don’t wanna really be there. If you have any issues or have questions good luck, you’re not gonna find anybody. For this to be a place for children, they can do a better job with their staff and be a more friendly, understanding that these are kids that are coming here to play these activities. But there’s like probably six elevators, maybe two or three worked so sometimes we’re waiting a really long time to get to and from your room. "

"Very happy with our stay"

"10/10 experience "

"Ok"

"It was a nice hotel for what we needed was clean nice bagel breakfast. The yogurt bar was awesome."

"We had a good time and saw a concert ! "

"Clean room. Breakfast not "curated," just normal continental fare. Ice machines not indicated on emergency map plan on door. After fruitless ice hunt, had to ask at front desk. Elevator floor buttons confusing: button "4" is floor four, that I can figure; but what is button "4R" next to it? Dispenser pumps in shower disappointing, typical "progress." Small stuff but add up to lessen stay quality. "