Franklin Holidays

Everything was great. Very clean, comfortable stay.

Great Stay!

Unfortunately, our stay was disrupted by a fire alarm with a low battery that began emitting a loud, screeching beep in the bedroom every minute starting around 2:30 a.m. We called the emergency number and were told that no one was on-site to address the issue, and it would take some time for someone to arrive. The beeping stopped temporarily, so we canceled the late-night service call. About 30 minutes later, it started again and continued to interrupt our sleep. Needless to say, no one in our apartment got a good night’s rest. I hope the property will be more proactive about replacing smoke alarm batteries so future guests don’t have the same experience.

It was fabulous highly recommend

I rated this hotel very highly and we plan on staying here again!! I will say what looked like an excellent amenity at first glance, wasn't as great as we thought. We got charged 25 per day as a service charge or i guess you can think of it as a resort fee since you get wifi and you get use of their shuttle, if you are 1.5 miles away from your destination. I said great!! I didn't even know about the shuttle. That is awesome!! We tipped 10 bucks per ride and didn't realize till we checked our daily charges, that we are actually paying for it in the resort fee. The wi-fi I didn't even use. I thought i was saving money not having to get an Uber but not really. We got a terrace room with lots and lots of of seating! 2 loungers and 5 pc dining, as well as a firepit with Chairs. If i have to complain, it was the fact that the greenery out there was completely fried. Not taken care of at all. It was a nice set up though and convenient to get lots of light to do my makeup in the morning!! I would not, however book this room again. I'll look for a a more cost effective price option,. The staff is amazing and so very helpful and accommodating!! Erik gave us a very warm welcome and also took my husband on the shuttle. My husband said he was very personable and pleasant! We will be back!! Such a great location in the Gulch and so close to downtown!!