Freeport Hotels

"Stayed at the The Island Resort at Fort Walton Beach and was very disappointed. The hotel is outdated and feels more like a 2-star than a 4-star. The rooms and common areas were not very clean, and the towels and linens looked worn and dirty. There was even sand around the bed, which made it seem like the room wasn’t properly cleaned. Housekeeping also threw away my personal item, which was frustrating. The only positives were the ocean view and the food trucks. Overall, the pricing does not match the quality. I would not stay here again."

"The stay was ok except for how noisy the rooms are due to poor insulation. We checked in with the baggage cart and the person below us called the front desk to complain about the noise. The room above us walked back and forth at all hours of the night every night. The sound machine couldn’t drown them out. There was also a chipped tile in the middle of the walkway to the bathroom. We had to keep the floor covered with a towel so no one cut their foot. I told the front desk and nothing was done. The breakfast was ok with limited options. Wouldn’t recommend staying here with how poorly insulated the rooms are. "

"This "resort" was no resort. The room we booked was barely big enough for the bed, let alone walking around it. The bathroom was tiny. The TV didn't work. We spent one night because it was a very late arrival. The next morning, there was nowhere to get breakfast at the "resort" and we didn't have a vehicle. We requested a refund for the other 4 nights we had booked, and they apparently gave it to us. I have a receipt for the refund, but I have not received it to our bank account. I do NOT recommend this "resort". We moved to a Best Western Plus which was excellent, although not on the beach,"

"Yes"

"Great quite time. "

"The room was very clean, the staff was very nice, the view was amazing, and the pool was perfect. "

"Beautiful view! Friendly staff… Cardinal was Excellent! The shower did not have hot water… warm water but was not remotely hot. "

"Yes"

"Thankyou for the late checkin"