French Quarter Hotel Guide - Hotels with Spa in French Quarter, New Orleans

"Clean and fun"

"Perfect location, great vibe in general, rooms are amazing, would stay again very soon!!"

"No 2 employees will tell you the same thing, they will charge your credit card willy nilly any time they want even when you lock in a higher rate to "pay at the property upon check in" (they will randomly try to charge you a week before arrival - 2 months after booking), you'll put a do not disturb sign on your door just to have the maids knock loudly in the morning to ask you if you want them to clean your room and you'll request an extra pillow 3x and never get it. They'll tell you that you'll be charged at the end of your stay and that you can split the charges with your friend then only to charge your credit card given to them for incidentals for the whole amount plus an extra $165 within an hr of walking away. They'll then tell you we can fix it on check out only to be told at check out that that isn't possible. They then tell you they'll email you a receipt and it has been a week and they never have. It was probably one of the most frustrating, disappointing stays we've ever encountered on our many trips to the French Quarter. I would never stay here again and will never recommend it to anyone else. The lack of unified training they give their staff (so they all know what the policies are since they seemed to change by the day/person behind the counter) and lack of transparency with how they handle your credit card you entrust them with is alarming and unprofessional. Quite frankly I have no idea how they stay in business."

"The hotel was beautiful and very accommodating. The staff was very pleasant and helpful. I will plan to stay there again real soon."

"Public areas were dirty and not cleaned daily"

"We had a delightful stay in this hotel! The service was excellent, the staff were friendly, the parking was convenient (but expensive as will be true in NOLA). It is a beautiful place!"

"This was a nice hotel in the center of the french quarter. Hotel is perfect for basic needs. Has a small bar for drinks, even though you have the whole French quarter with plenty of that. Nice breakfast menu for basic needs. Rooms are typical and come with a small fridge and in nice condition. Staff was nice and easy check in. Dont be surprised it is loud at night for the party life. If you cant handle music outside at 1am, dont book, but they do have complimentary ear plugs. Our party of 6 two rooms didmt need them and not an issue. "

"Hotel is luxurious and central to everything we wanted to do. "

"Nice room, a little light on towels, good area to most places"