Fritzens Hotels

"It’s a very comfortable, quality hotel, really close both to the train station and the city’s sights, bars, restaurants and shops. The reception staff were really friendly and helpful and the room was clean and spacious. But the best thing of all is that it has a super rooftop terrace bar on the ninth floor, with the most fantastic views across Innsbrook and the mountains beyond, again with really friendly staff. Some negatives, though. The walk-in shower appeared to drain straight into the...

"The breakfast was fresh the rooms were clean, parking was excellent."

"Lovely room, great staff, really nice breakfast "

"Excellent value for the price I paid."

"Outstanding stay at this lovely hotel. "

"The rooms were clean and spacious. The staff was very courteous and helpful. "

"Amazing location and lovely hotel! Room views are top tier "

"Great place! Eco focus with great comfort. Breakfast was sensational!"

"Clean. helpful staff"

"Ver new , clean, great family room! "

"Nice stay "

"Superb rooms and superb location "

"A great place to stay, conveniently connected to Innsbruck by a 30-minute ride on a train. "

"Great welcome and perfect hosts. Lovely rooms and great breakfast! Highly recommend"

"Very good breakfast and nice view of the mountains."

"Fantastic little spot with more amenities than I was able to use in my 2-night stay. Staff at reception offered tons of great suggestions and were super friendly. If I ever return to Innsbruck I will definitely try to stay here again!"

"Parking was phenomenal… She upgraded me and my bathtub was solation! I have a bad back so it was perfect for me to get relief. All the restaurants were within walking distance… Thank you for a wonderful day."

"We loved our stay, everything was spotless, bed was very comfortable, spa was a nice bonus."

"Clean room, polite staff and excellent breakfast."

"I regularly travel globally for both business and pleasure usually staying at hotels of this class. The Bergresort has the worst service I ever experienced, a complete contrast to the Alpenpark (owned by the same family) where I stayed twice previously. At this level (4 star superior), rude, staff making customers feel unwelcome and ignored is not acceptable. Don't go to this hotel for a relaxing time. "