Meeting facility

Reviews of Fuerteventura Princess

4 out of 5
Fuerteventura Princess
Gran Canaria 13 ( Urb. Butihondo ), Pajara, Fuerteventura

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 174 reviews" "
Rating 8 - Good. 66 out of 174 reviews" "
Rating 6 - Okay. 20 out of 174 reviews" "
Rating 4 - Poor. 10 out of 174 reviews" "
Rating 2 - Terrible. 4 out of 174 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

urbain

Travelled with family
Liked: Amenities, property conditions & facilities
het is een heel mooie omgeving,meeste van het personeel spreekt niet, er is een groot onderscheid tussen de groene en de zwarte bandjes die je draagt , ook in de accommodatie, de zwarte zijn ultra all in en worden goed bediend, de groene all in en mogen alles zelf halen en in vele mooie plaatsen niet binnen.de netjeid laat ook te wensen over , je moet thuis inchecken krijgt dan een qr code maar daar wordt niet naar gekeken, we moesten heel lang wachten voor de check in, zo n mooi hotel zou 5 sterren lunnen hebben moesten ze er hun voor inzetten, we hadden daarentegen wel een heel leuke vakantie, veel succes gewenst in de toekomst !
Stayed 9 nights in Mar 2024
Response from RRPP on 28 Apr 2024
Dear Guests Urbain,Thank you for taking the time to leave us a review. We take all comments from our guests very seriously, as they help us to improve. We look forward to welcoming you once again at the Fuertebventura Princess Hotel.Best regardsThe Fuerteventura Princess Hotel team

6/10 Okay

Nitin

Travelled with family
Liked: Cleanliness
A great location and actual property but very poorly managed... There is not much maintenance or upkeep... So much potential but not wisely utilised... Animation non existent.. . Pools are good... Food options were extremely limited...
Stayed 3 nights in Mar 2024
Response from rrpp on 28 Apr 2024
Dear Guests Nitin,Thank you for taking the time to leave us a review. We take all comments from our guests very seriously, as they help us to improve. We look forward to welcoming you once again at the Fuertebventura Princess Hotel.Best regardsThe Fuerteventura Princess Hotel team

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
The room was nice, and pool areas and bars were fine, but the food was awful. Nothing had any form of seasoning or flavour, and everything was either overcooked or borderline undercooked. Despite advertising multiple restaurants they all serve the same food, everything processed and some form of charred meat (not always sure what kind). Entertainment was also underwhelming. The nightclub was actually a children’s party. The beach bars and restaurants lacked atmosphere and music, felt like we were eating in a school canteen
Stayed 4 nights in Mar 2024

10/10 Excellent

Atul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pools, nice bars. Needed to be more evening entertainment - was only on a few days. Need more English channels especially a news channel, maybe some of Smart TV
Stayed 5 nights in Mar 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, with the hotel right on the beach it’s the perfect spot
Stayed 7 nights in Feb 2024

10/10 Excellent

Suddhajit, Douglas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained resort sprawling over a large cliff side. It has access to one of the best beaches on this island. Friendly staff and good food
Stayed 6 nights in Feb 2024

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to beach, pool areas great
Stayed 7 nights in Feb 2024

6/10 Okay

Jyoti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. This resort has everything you need. My bed was a bit too hard and some repetitive / stale food options at times but this really wasn’t too much of a problem. Loads of places to sit and chill by the pool. Great access to the Beach too.
Stayed 4 nights in Feb 2024

10/10 Excellent

TIHOMIR

Liked: Cleanliness
Stayed 5 nights in Jan 2024

8/10 Good

Elham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Chunjiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Cezar, kettering

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff, easy to access, delicious food.
Stayed 8 nights in Sep 2023

6/10 Okay

Albert Edward Demitry

Travelled with family
Disliked: Staff & service, property conditions & facilities
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
Stayed 6 nights in Aug 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Laura

Stayed 13 nights in May 2023

2/10 Terrible

Ewelina

Stayed 4 nights in May 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back, hidden gem
Superb facilities, friendly staff, plenty going on, lovely room and always something different on the menu
Stayed 5 nights in Apr 2023
Response from Best regards on 15 May 2023
Dear Hannah,Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service. Your recommendation of our property is also encouraging our Management and staff who ensure that your vacation is relaxing.We do thank you once again for your comments and hope to see you soon with us again.

10/10 Excellent

illa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family
Stayed 7 nights in Apr 2023
Response from Guest service on 15 May 2023
Dear Illa, Thanks a lot for your review, We are glad to know you have had an enjoyable experience with us.We hope to welcome you again in the next future.Best regards

6/10 Okay

Octavian alin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Atención al cliente on 22 Apr 2023
Dear Octavian, Thanks a lot for your feedback.Best regards

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Guest service on 3 Apr 2023
Dear Laura,Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service. Your recommendation of our property is also encouraging our Management and staff who ensure that your vacation is relaxing.We are delighted to know that we have contributed to making your vacations unforgettable. We are extremely proud to hear that we have made your stay remarkable.We would love to welcome you again next time

8/10 Good

A N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023
Response from Guest service on 3 Apr 2023
Dear AN,Thank you for your review following your recent stay with us. This will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focused on that.If you decide to come back, we will be happy to help you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
Stayed 2 nights in Mar 2023
Response from Guest service on 3 Apr 2023
Dear Robert,Thank you very much for choosing the Fuerteventura Princess in the first place and for taking the time to leave us a review. We appreciate all our clients comments because we strive for the better every day and your review is helping us learn.We are delighted you enjoyed the hotel and your stay and hopefully have returned home safe and well relaxed! We would love to welcome you again next time :)

10/10 Excellent

Saulius

Stayed 5 nights in Mar 2023
Response from Guest service on 3 Apr 2023
Dear Saulius,Thanks a lot foryour kind value.This will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction.We are delighted you enjoyed the hotel and your stay and hopefully have returned home safe and well relaxed! We would love to welcome you again next time :)

6/10 Okay

Safiya

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2023
Response from Guest service on 10 Apr 2023
Dear Safiya,Thank you for taking the time to share your feedback. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests.We take note of your comments. Your feedback constantly helps us in improving our standards and the service to our guestsWe would love to show you the improvements made and gain your trust back if you will give the hotel another consideration.

10/10 Excellent

Grzegorz

Stayed 5 nights in Mar 2023
Response from Guest service on 3 Apr 2023
Dear Greforz,First of all, we would like to thank you for taking the time to write us your feedbackWe are delighted to know that we have contributed to making your vacations unforgettable. We are extremely proud to hear that we have made your stay remarkable.We would love to welcome you again next time :)

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Guest service on 3 Apr 2023
Dear Radoslaw,First of all we would like to thank you for choosing Fuerteventura Princess and taking the time to leave a detailed review.We are delighted to hear that you enjoyed the facilities of our hotel as well as the food and spend some quality time with your family.We would be happy to welcome you as our guest again next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort with nearly everything You need for relaxing holiday, good food,gym,jacuzzis,pools,bit far away from airport and sometimes too many screaming kids, but overall pleasant stay.
Stayed 6 nights in Mar 2023
Response from Guest service on 3 Apr 2023
Dear guest,Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service. Your recommendation of our property is also encouraging our Management and staff who ensure that your vacation is relaxing.If you decide to come back, we would be happy to help you in any way we can.

10/10 Excellent

daksha

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest service on 3 Apr 2023
Dear Daksha,Thank you very much for choosing the Fuerteventura Princess in the first place and for taking the time to leave us a review. We appreciate all our clients comments because we strive for the better every day and your review is helping us learn.We are delighted you enjoyed the hotel and your stay and hopefully have returned home safe and well relaxed! We would love to welcome you again next time :)

10/10 Excellent

Joseph

Stayed 3 nights in Feb 2023
Response from Guest service on 3 Apr 2023
Dear Jospeh,Thank you for your review following your recent stay with us. This will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focused on that.Best regards

4/10 Poor

Andree

Travelled with family and small children
Disliked: Staff & service
Reception staff rude, got locked out of our room 8 times during our stay as card wouldn’t work! Lack of activities available even though they are advertised. I wouldn’t recommend this hotel
Stayed 7 nights in Feb 2023
Response from Guest service on 26 Feb 2023
Dear Andree,Thank you for taking the time to write a review about your recent stay with us; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction.We were of course most concerned to read your review about your disappointments. We always try our very best to make our guests’ stay as comfortable and pleasant as possible, so we regret that we did not succeed on this occasion.We take your comments seriously because only through feedback we are able to learn and improve.Best regards

8/10 Good

MARK

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like ... some staff needed to smile and realise that they are working with the general public. Check in took nearly an hour and there was one couple ahead of us. Two staff members behind the counter left one lady to serve. Sports bar does not open until around 5pm on a Saturday afternoon when all the football is on. Worse of all, the entertainment is very poor and I meant very poor. However, they are the negative points and there are many positives. Grounds and complex is beautiful. Several large pools and grounds maintained to a very high standard. Food very good although queing is not great at times ( expected ). Rooms spacious and clean. Very large beds and lovely shower. Beach reached through gates at the end of the hotel, leads onto the beach. I would rate the hotel as a four and a half star and a shame the itmes listed above probably stops it being a 5 star.
Stayed 7 nights in Feb 2023
Response from Guest service on 20 Feb 2023
Thank you for taking the time to write a review about your recent stay with us; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfactionWe hope that you will visit us again sometime soon to see the changes we are making, thank you once again for your detailed feedback and we look forward to welcoming you back, hopefully, soon.

8/10 Good

Szymon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 7 nights in Feb 2023
Response from Guest service on 19 Feb 2023
Thanks a lot for your value

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel is great location, well designed room are specious also modern and refurbisht. Planty choice of food. On plus is one sweeming pool are heated,Spa jacuzzi and sauna are for free for guest. Staff not speaking well in English and some perason are not nice for guest. Big minuses are chcekout is at 11am late chcekout up to 2pm cost is 45€ ( insane ) also hotel don't ofer shower room for gest whou have late afternoon flight.
Stayed 2 nights in Feb 2023
Response from Guest service on 7 Feb 2023
Dear Robert,thank you very much for your feedback, it is very important for us.we will take into account your comment to review and improve these aspects.We look forward to welcoming you again

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from Guest service on 7 Feb 2023
thank you very much for your feedback

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
More staff needed at bars and restaurant. Great value for money though (probably because more staff needed at bars and restaurant). Very clean everywhere and food of good standard
Stayed 7 nights in Jan 2023
Response from Guest service on 2 Feb 2023
Dear Mark, Thans a lot four your great value.We take into account your comments.Best regards

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jan 2023
Response from Guest service on 26 Jan 2023
Thanks a lot for your opinion

8/10 Good

Roland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Response from Guest service on 23 Jan 2023
Thanks a lot for your value.We hope you enjoyed your holidays with usBest regards

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Guest service on 26 Dec 2022
Dear guest,Many thanks for send us your value, it's so important for us.Best regards

8/10 Good

Farah

Stayed 4 nights in Dec 2022
Response from Guest service on 26 Dec 2022
Dear guest, Thanks a lot for your value.Best regards

8/10 Good

Cherelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Atención al cliente on 5 Dec 2022
Muchas gracias por su valoración, es muy importante para nosotros.Estaremos encantados de volver a recibirles

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so well maintained, it’s immaculate. The grounds and swimming pools are stunning.
Stayed 3 nights in Nov 2022
Response from Guest service on 19 Nov 2022
Thank you very much for choosing the Fuerteventura Princess in the first place and for taking the time to leave us a review. We appreciate all our clients comments because we strive for the better every day and your review is helping us learn.We are delighted you enjoyed the hotel and your stay and hopefully have returned home safe and well relaxed! We would love to welcome you again next time :)

10/10 Excellent

Krzysztof

Stayed 3 nights in Oct 2022
Response from Guest Relations on 17 Oct 2022
Thanks a lot for your great value!!

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fantastic beach. Huge hotel. Nice pools. Staff grumpy. Nice rlarge rooms.
Stayed 11 nights in Aug 2022
Response from Guest Relations on 17 Oct 2022
We would like to thank you also for your comments. We will make sure the department in charge receive your feedback, this is what make us improve to give you a better service.

10/10 Excellent

Burcu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only evening program would be better especially more live music etc. Few nights there was almost no music or entertainment around.
Stayed 7 nights in Jun 2022
Response from Guest Relations on 26 Jun 2022
Dear Burcu, Thanks a lot for your feedback, it will help us to improve our services. We hope you have had a nice flight back home Best regards

6/10 Okay

Ami

Liked: Cleanliness, room comfort
Nice resort but
Booked a sea view room but they allocated a side sea view room for us. Complaining at the reception multiple times didn’t help. Resort is good otherwise, rooms were clean, pools were in good condition and location is good. Plenty of options for food and drink. Decoration and other amenities were good.
Stayed 3 nights in Mar 2022
Response from Guest Relations on 5 Apr 2022
Dear Ami, thank you very much for leaving us a comment. Our customer's opinion is always very important to us. We are very sorry to hear, that you were disappointed with the view in your room and would like to apologize for there was no way of helping you, though our RRPP desk always tries to look for ways of helping out our clients. However, we are glad you liked the location, pool and other services of our facilities and hope you had an enjoyable time altogether. Best regards, RRPP Fuerteventura Princess

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort right next to the beach, which is what i was mainly there for. Not the biggest beach, but it done for my simple needs. Probably because i was there out of season, but the evening entertainment had a lot to be desired, sadly i would have to give that only a 5/10 As for the hotel resort i give that 9/10
Stayed 5 nights in Feb 2022
Response from Guest Relations on 12 Mar 2022
Dear Mr Graham, Thanks a lot for your nice review, our custommers' opinions help us ti improve our services. We are glad to hear about your experience & take note about your constructives comments. Best regards

10/10 Excellent

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021