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"Can’t recommend enough - the location is fantastic (despite the uphill walk on the way back from town) for visiting, the rooms are super spacious and clean, the breakfast has a good range of options and price wise it’s such good value for money. Above all though, the staff genuinely care and will go above and beyond to help - I want to give a special shout out to “Andreia” who really helped my family and I out on several occasions, it seems she works all hours because she’s always at the desk! I hope she sees this because she was truly wonderful at her job and didn’t care we asked so many questions! No need to look elsewhere, you can book this hotel and I promise you’ll be pleased."

"Great relaxing experience in a great city on an incredibly dramatic island. "

"Stunning hotel, very comfortable and quiet room with a beautiful view of the sea. Lovely pool, gym and sauna. Great location, 25 mins walk to the old town and 5 mins to some lovely bars and restaurants. The only let down was the staff really…they were the least friendly we came across in Madeira. We were not impressed with the service fee that was automatically added to every bill considering the poor level of service. The friendliest member of staff we came across was the guy that was on reception when we checked out at 3am! Also the drinks weren’t very nice and were very expensive. "

"Close to amenities and local transport. Excellent roof terrace for fabulous panoramic views. Good choice of food and refreshments."

"I enjoyed my stay at Zarco very much. The room was very comfortable and renovated with beautiful linens and a great bathroom. The staff was exceptionally helpful and friendly. The breakfast buffet is outstanding with pastries, fruit, eggs, deli meats and cheeses and excellent juice and coffee. It’s also very well located walking distance to the historic area, the marina and beach promenade and great cafes and shopping. My only complaint is the street noise since my room overlooked the busy square below with a cafe open until 2:00am and lots of noisy people. I would happily stay there again but ask for an interior room. Be aware that you have to walk up 16 stairs to enter the reception area. I was lucky that some charming guests helped carry my large rolling suitcase up the stairs! Overall an excellent value and charming place to stay in Madeira."

"great warm indoor spa pool"

"The property is one of the best in Madeira. The history of the property is amazing and "

"The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals. "

"Room and Facilities were excellent and staff very helpful."