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Madeira Gems

3.0 star property

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Close to Funchal Marina, Madeira Gems provides a poolside bar, a rooftop terrace and a shopping centre on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a library.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
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About this property

Madeira Gems

  • Hotel near Funchal Marina
  • Take advantage of a poolside bar, a rooftop terrace and a shopping centre on-site at Madeira Gems. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, a TV in reception and a computer station
    • Multilingual staff, a nature reserve and meeting rooms
  • Room features
  • All rooms are individually furnished, and offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Childcare services and free infant beds
    • LED light bulbs and eco-friendly cleaning products
    • Kitchens with fridges, dishwashers and microwaves
    • 32-inch Smart TVs with digital channels
    • Wardrobes/cupboards, toasters and stovetops

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: EUR 30

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: EUR 30

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - midnight

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Guests are recommended to download the property's Assa Abloy - Hospitality Mobile Access mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR2 per person, per night. This fee does not apply to children under 13 years of age.
  • A damage deposit of EUR 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 7)
  • Nearby parking fee: EUR 11 per day(755 ft away; open 24 hours)
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Cleaning/housekeeping/linen fee: EUR 50 per day
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 7:00 PM
A car is not required for transport to and from this property

Frequently asked questions

Does Madeira Gems have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

Is Madeira Gems pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Madeira Gems?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 30 (subject to availability). After-hours check-in is not available.

What time is check-out at Madeira Gems?

Checkout is at 11:00 AM. Late checkout is available for EUR 30 (subject to availability).

Does Madeira Gems provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Madeira Gems located?

Located in the heart of Funchal, this hotel is within a 10-minute walk of Funchal Municipal Garden and Funchal Marina. Arcadas Sao Francisco Shopping Center and Jardim de Sao Francisco are just steps away.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

10/10 Excellent

Elika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, the apartment, and location were exceptional. They ensured to meet our expectations and we met with the hotel manager who took very good care of us.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning apartment in the heart of Funchal. Check in was great at Hotel Madeira and we were shown to the apartment and had everything explained to us. The apartment was very spacious, large rooms, comfortable beds and sparkling bathrooms. The terrace was a lovely touch with ample space for a meal or coffee. Kitchen was fully stocked with good appliances. We also used the pool and bar in Hotel Madeira which were great, good prices and nice drinks. Everything is walkable from the apartment so the location is perfect. There was building work happening next door so it was a bit noisy during the day, but we were out for most of the time so it wasn’t a huge issue. I would love to stay here again.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well equipped, great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Allt var toppen!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Steen

Liked: Cleanliness, amenities, property conditions & facilities
Fin stor lejlighed med god altan. Desværre lugtede der af kloak fra badeværelset gentagne gange og varmen i soveværelset rungerede ikke. Personalet på Hotel Madeira var yderst hjælpsomme. Fin morgenmad
Stayed 11 nights in Dec 2025
Verified

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Samuel

Stayed 2 nights in May 2025