Gainsborough Hotel Guide - Gainsborough Martin and Co. Arena hotels in Gainsborough, United Kingdom.

"The staff and food could not have been better but our Classic double room left a lot to be desired!! The bathroom was very poor and the extractor sounded like a tractor, therefore you couldn't put the light on in the bathroom during the night if you needed the toilet ( had to use the torch on our phones). Also as the toilet was under the eaves and my husband is six foot tall, he found using it awkward!! The towels were lovely n clean but the shower cubicle was not. We would go back but not in a classic double room."

"I don't think i will stay again"

"Cannot fault this hotel , great location too. The only niggle I have was having to pay for parking. We parked on the nearby multi storey which cost us £20 for the weekend."

"Turned down the bed & the sheet was filthy. Covered in marks & hair! Staff did come & change the sheets but not pillow cases! Didn’t realise at first! There was lumps of dust on the floor as well. Light fitting over the sofa didn’t work at all. Had air con in the room (18 degrees) as it was really hot in there & when I got back the cleaners had turned it on hot (30 degrees). So had to start again cooling the room down! There was a mini bar, with no info at all. No prices or advice on if it was free. Our room wasn’t too bad, but friends room was so dark! & other friends had to move as the room smelt really badly! Breakfast was very tasty & amazing choice. & staff were very helpful & friendly. Free drink at the bar was a really nice touch. "

"great room - great staff - great breakfast"

"Clean, great location, plenty of parking, stay regularly"

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"Car park is quite a distance away. Then reception isn’t with the hotel, I was distracted and tired and missed the reception as I saw the hotel first, headed to that, couldn’t get in and then asked in the bar Reyes Pinter me back to the hotel entrance, it wasn’t u til some other guests arrived that they Pinter out the reception back towards the car park. Annoying when it’s raining as they are not next to each other. This needs to be made clearer. Room was ok, a little more than a travelodge if I’m honest.room was actually cold, with solid floors and was woken up by people walking around in the room above. Who needs to be walking around from 2-5am!!! Breakfast was ok, told to sit anywhere, yet the tables weren’t made up, no cutlery or condiments, all other tables had dirty plates and hadn’t been wiped clean. Would I stay there again? Maybe if little or nothing else was available, I go somewhere else if in the area. "

"We had an accessible room which was clean and serviced every day. Bathroom was clean, but my partner noticed a slight leak to the toilet and that the sink unit was a bit loose from the wall. This he reported on checkout as both were minor issues for our stay. Breakfast selection was quite good but I didn’t like the dispenser for the jam marmalade and honey. As it could get messy and selection was limited. The cereal selection area also got messy due to the design of the bowls meant people were spilling over the side when getting their selection. Mugs were really not wide enough to catch the variations of the coffee machine. On two occasions I had to try again as the cappuccino mixture missed and went down the side of the mug. The main problem is that the accessible room had a small queen bed and this was not quite adequate. I think in an accessible room where the partner has to use a bathroom not suitable for them they should be able to get some comfort in the sleeping area and a king size bed would be more appropriate. Parking was excellent if a little expensive for a blue badge holder. "