Stateline Hotel Guide - Galaxy hotels in Stateline, United States of America.

"Had great front desk and bell and valet staff. Took housekeeping a couple of hours to deliver the sheets for the pullout bed for out child (well past her bedtime). We liked that there was 2 bathrooms but didn't like that there was a coat of pink slime on the floor of one of the showers. Opted for a late checkout and was locked out of room when we returned from the event we were attending. Probably would rather try out a different hotel next time in town. "

"Pubic hair in shower, mirrors dirty, and shower was not clean."

"Everything was great. Rooms were newly upgraded and nice. "

"I recently stayed at this hotel, and for the most part, my experience was excellent. Check-in was smooth, the staff throughout my stay were friendly and professional, and the overall atmosphere was very comfortable. Unfortunately, my good experience took a turn when it came time to retrieve my car from valet parking — which happens to be the only parking option at the hotel. After requesting my car, I waited quite a long time, checking with several employees and even speaking with a manager more than once. Eventually, I learned that my car key had been lost. It took over two hours of waiting and working with both the hotel manager and the valet department manager before a locksmith was called to make a replacement key. This unexpected delay caused me to leave much later than planned. I was trying to beat an incoming snowstorm at the summit but ended up getting caught in it, having to purchase tire chains and pay for installation and removal — all of which could have been avoided if my key had not been misplaced in the first place. I really appreciated how the managers ultimately helped resolve the issue, but the experience greatly affected my departure and travel plans. I hope the hotel reviews and improves its valet procedures so that this doesn’t happen to future guests."

"Staff were rude, no personality. Family did not feel welcomed"

"I didn’t realize I had stayed here before, but you can definitely tell the rooms have been upgraded—they felt fresh and comfortable. The Ridge Sierra also shares amenities with another nearby resort just a few minutes away, and there’s a convenient shuttle that can pick you up anytime. The indoor/outdoor pool was a lifesaver—it kept my kids entertained the whole time. They also offer activities for both kids and adults, which was a nice bonus. Plus, it’s only about 9 minutes from the gondola, making it a great location overall."

"The host was very responsive. We had some issues with the fireplaces and door locks, and the host responded immediately to address the issues. Thanks!"

"Condo was clean and everything was in order. Annette checked in with us several times to make sure “all was well”Highly recommend this condo"

"The place itself was nice. The sun in the evening does beat hard into the room and the owners haven't put shades up to block that. They advertised that there was a hot tub on the facility and a laundry center. Both of these were being remodeled at the time of our stay. After skiing - a hot tub really helps and we booked this space under the understanding that we would have a hot tub. This wasn't the case. The place was nice though - just wish maybe we got some funds back for this or they did something to make up for this lie about the place."