Gallzein Hotels

"Great location! Friendly and very helpful staff."

"Perfect location"

"Clean rooms and great location"

"Hotel Mondschein was perfect for our stay in Innsbruck; it's location couldn't have been better for strolling to the Old Town as well as getting to terminals for buses and trams. The rooms were spotlessly clean, warm and comfortable. The staff were incredibly helpful and friendly (especially Elisa) and nothing was too much trouble. Breakfast taken in the charming room overlooking the river, was excellent with a good selection and delicious fresh breads and pastries. Very good value for money and a terrific find."

"Everything great except the New Year's Eve dinner, which was overpriced and horrible."

"Staff were good and informative. The room was ideal for an overnight stay. "

"Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back. "

"Large spotlessly clean rooms Staff were professional and welcoming Great location Thoroughly enjoyed our stay"

"We loved our stay at the hotel staff were very friendly. Dennis the manager was very attentive, friendly and helpful. The position is great so close to everything. 10 min walk from the station close to the supermarket and the Main Street of Innsbruck. "