Gambolo Hotel Guide - Pet Friendly Hotels in Gambolo, Lombardy

"No air conditioner in April"

"Clean and nicely decorated hotel with great location near sites and metro. Breakfast was great, good quality and variety. Service/staff was the best. Ms. Serena at the front desk was most courteous, accommodating and professional. We will definitely go back to this hotel next time in Milan. "

"Room wasn’t cleaned and when asked why, the receptionist was rude and dismissive over the phone. I had to come down to reception to voice my concerns - still received no answer as to why. As a result of no clean towels upon arrival after a day out, we had to wait around for housekeeping meaning missing our evening reservation plans."

"The location of the hotel in the center of activities in Milan makes it a perfect location."

"Clean room with friendly staff. "

"keys didn’t work, but they give you like 8 keys. staff had no idea who i was, no verification of identity, no way to enter or exit main door."

"Great location very friendly helpful staff "

"First I will say the staff we met were lovely. However very disappointed with our stay, we don’t usually pay extra for a more luxury style hotel with the amenities and standard offered but won’t be staying again. Rooms advertised as sound proof which they are not, we heard everything upstairs, in the hall and even people’s morning alarms which even in a basic hotel room you shouldn’t hear. A private tub was promised which was no where to be seen. We got a room with a ‘private balcony’ the grates between balconies were see through so not private didn’t feel comfortable to open the blinds as would have been seen by others. The room was dirty the sheets had marks on and there was quite a bit of mould in the shower. The a/c unit didn’t work either. Finally as a comment to improve would have liked an extra lock on the door rather than just the key card one as any employee could walk in with swipe access, most hotels have a second lock we can put on for safety. Really disappointed as was looking forward to lots promised, we feel a partial refund or compensation would be fair as this is not up to the standard advertised at all. "

"Clean hotel, friendly staff"