Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon checking in we immediately noticed things not in the right places, the cabin was not presentable, it made us feel like we had to fix things in order to enjoy our stay, then we went to our bedrooms and noticed that the beds were not even presentable either, then off to the bathrooms that were dirty as well, I immediately text and was told that they would send the cleaners back to fix what needed to be done. Well guess what? They didnt clean what was dirty a second time, imagine that? You cant fix the feeling you get when you walk into a place that you have spent $800 on for 3 nights and it not feel clean and cozy, you cant fix rude customer service or incompetent cleaners either. GO TO Hidden Mountain Valley if you woudl like Professional service and a clean, cozy vacation experience.