Gerlosbergeben Hotels

"Poor service from staff. Chose this location for the hot tub, it was empty. "

"I loved my room! Deluxe apartment was 10/10"

"Quality all round and the best spa complex I have ever seen!"

"The hotel in general was good. All the staff were helpful and welcoming with one exception. A lady was incredibly rude every time we ordered a drink in the evening. Very close to the lifts and good overall ski facilities "

"Not enough electric sockets, shower too small with no grab bars, no phone in the room. Noticed the the hotel wouldn’t allow a woman to enter with a small dog, which I found unusual. I don’t think I would want to return."

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"Courteous staff, easy parking for just 10€ more. Great location, free to use spa downstairs. No laundry facilities, despite what the description said"

"The room felt very old and outdated. The pictures shown online during the booking process looked modern and well-maintained, but the actual room was quite different from what was advertised. This was disappointing, as the photos created a completely different impression. The breakfast was also below expectations. There were very limited options, and the overall quality was not great. For a hotel in this category, I expected a better variety and fresher choices. On the positive side, the sauna area was very good and well-maintained. It was definitely the highlight of the stay. Additionally, the staff were polite."

"Great stay. Great Hot tub great service. "