Burgstall Hotels

"Our room was very clean, the room was modern, neat and comfortable. The beds were excellent. The location is superb with a short stroll to the light rail and bus line. "

"I loved my room! Deluxe apartment was 10/10"

"Quality all round and the best spa complex I have ever seen!"

"Not enough electric sockets, shower too small with no grab bars, no phone in the room. Noticed the the hotel wouldn’t allow a woman to enter with a small dog, which I found unusual. I don’t think I would want to return."

"The room was lovely and cosy. Very powerful shower! The hotel is in an excellent location for public transport. 2 minute walk to the train station and you are in Innsbruck main town centre in 6 minutes! Would definitely recommend this hotel and would stay again in the future. "

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"Courteous staff, easy parking for just 10€ more. Great location, free to use spa downstairs. No laundry facilities, despite what the description said"

"The room felt very old and outdated. The pictures shown online during the booking process looked modern and well-maintained, but the actual room was quite different from what was advertised. This was disappointing, as the photos created a completely different impression. The breakfast was also below expectations. There were very limited options, and the overall quality was not great. For a hotel in this category, I expected a better variety and fresher choices. On the positive side, the sauna area was very good and well-maintained. It was definitely the highlight of the stay. Additionally, the staff were polite."

"The rooms were clean and spacious. The staff was very courteous and helpful. "