Gipuzkoako Partzuergo Hotels

"Spotless"

"Very reasonable stay - extremely convenient for my trip - the heating didn't work for my stay but the host was apologetic - the room had two blankets which I did utilise for my one night stay. The room was clean and the shop downstairs was a blessing! the host kept my up to date prior to arrival all the way until I left, I'm sure if I informed them they would have done anything that they could to rectify the heating issue "

"Clean rooms, great buffet , great restaurant,plenty of parking "

"Yes"

"Historic, atmospheric and charming. Service is warm and sincere. A high-quality bucolic vacation."

"If you like unusual architecture stay here! "

"Great service"

"Everything was perfect except check in,, this system needs work,, "

"Spotless clean, bar and food available as well as petrol station with shop. Place to exercise dogs and big car park. Close to main highway and staff all helpful and friendly. Excellent customer service approach with emails prior to visit asking if they can help you in any way and a welcome message in my room written on bathroom mirror. Real value for money experience and if I could give feedback on 2 things I would improve. Put a toilet brush in bathroom as we may need to attend to marks in the toilet before maid cleans room. It stops embarrassment and better for your staff. The bed mattress was not comfy for me as I have an aging skeleton and after a week of aching was glad to return to my own bed. I appreciate everyone has a preference about beds but it was adequate. Very impressed with the staff training and the whole experience so well done management for putting customers first, it was appreciated"