Oñati Hotels

"Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing. "

"Nice"

"Setting was pastoral with stunning views … staff were beyond kind and helpful!"

"Great hotel, big rooms"

"Muy muy limpio, la condición del lobby excelente. Pero los cuartos ya están un poco viejos y desgastados. La cama muy cómoda aunque las almohadas un poco planas. Algo que esperaba encontrar era una cafetera o tetera para hacer té o café. El desayuno buffet excelente y muy rico, diario lo mismo pero la calidad excelente 100% vale comprarlo. El personal excelente desde concierge, limpieza y restaurante. 100% nos quedamos otra vez ahí. "

"Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight. "

"All was good plenty of parking don't know if its safe as its very open just luck i suppose. Not impressed with the breakfast not much choice any food that was supposed to be hot was cold no microwave, the bacon was not cooked along with the tomatoes (they were the only hot food offered) "

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."

"Fantastic value for money. The staff are very friendly and helpful. The bedroom we had was a little small but modern and super clean. The beds were comfortable, the bathroom was modern and the shower was powerful. It's basic but fine for an overnight stay. The underground parking was easy to locate and manoeuvre in unlike some hotel car parks. Secure and reasonably priced."