Oñati Hotels

"yes... very good... Air conditioning didn't work so well, and lights flashed at times in room"

"An absolutely stunning place to stay. The historic hotel and surroundings are sublime. I would only advise to improve the bistro food. Too basic and no much taste. Best "

"Mi estancia en este hotel fue agradable. La habitación era cómoda, limpia y con espacio suficiente para moverse con facilidad. El baño estaba en excelentes condiciones, con buena ventilación y artículos de aseo disponibles. Todo el personal fue muy amable y atento durante toda la estancia. La ubicación también es muy conveniente, cerca de transporte público, restaurantes y puntos de interés. En general, una excelente relación calidad precio."

"Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late"

"Most of the staff were great, but the waiter in the bar muttered that it was "muy temprano" when I asked for toast and coffee at 7.32am, having been told the café opened at 7.30, and wanting to get hiking at first light."

"Can’t express our love for this place. Maria in particular, and the waitress at the restaurant (didn’t get her name) were absolute gems and made our stay super memorable. As we frequently drive from France through to Portugal and return, this will now be a regular stop for us and we’re already looking forward to revisiting. "

"Ideally situated for an overnight stay "

"My wife and I booked two rooms, one for us and another for my father in law. His room was on the 2nd floor and ours was on the 1st. Both rooms were comfortable and well appointed. I loved that there's a hotel play list on Spotify and appreciated the special attention for our dog once in the room. What ruined our stay was the incessant creaking of floorboards from the room above us, the mechanical noise from the air-conditioning and the night long spot lights from the industrial facility behind the hotel. I am pretty relaxed about most things but honestly i have never had a worse night sleep. The next morning I checked the hotel reviews and saw this is a frequent complaint for rooms on the 1st floor. When we told reception how bad the noise was, we'd even recorded it on my mobile it was so bad at one point, they made out like they were surprised. They gave a shrug and that was all they wanted to hear. I am still honestly shocked. This was supposed to be a lux stay, but it was not. We had dinner in the restaurant the night we arrived. The food was good but very standoffish service. Breakfast the next day was ok, but nothing to rave about. Check in was fine, but the 4 or 5 chaser emails and then additional text messages before arriving to help make checking simpler for staff (scan your own passport type things) were just a bit officious. If you're paying for a lux hotel, I expect it needs to be relaxing and not work before arrival."

"Very nice "