Mumbai Hotel Guide - Girgaun Chowpatty hotels in Mumbai, India.

"Staff goes above and beyond "

"Nice"

"Upon checkin they told us they forgot to block the room we had booked and that the room was already taken. They proceeded to drop us at another hotel which seemed awful compared with the one we had paid for. I asked for shampoo and conditioner which were inherently available at the original hotel I had booked and this idiot of a guy got cheap soap bars delivered to my and my dad’s rooms!!! The bedsheets weren’t changed at all during the 4 days I stayed there and the staff gave my dad a hard time about a dress I was wearing one of the evenings. I am a grown woman, I am allowed to wear whatever I want, wherever I want it. Not only are these guys liars and thugs, they are also just awful people. Highly ask other tourists to never book a room with this cheats. "

"Terrible experience. The mattress provided by the hotel staff was infested with roaches, which was absolutely unacceptable. The elevator button for the 8th floor was not functioning, forcing us to go to the 9th floor and carry our heavy luggage down the staircase every single time. Despite our struggles, no staff member offered any assistance. Additionally, there were no bathmats in the washroom, and when we asked, the staff suggested using towels as a substitute, which was highly unprofessional. Overall, it was the worst experience I have ever had at a hotel, and I would never recommend this place to anyone."

"Small but clean property . Staffs are friendly . Location is in busy area and there are vehicle spare parts shop around however just within 3 minutes walking lots of restaurants can be found . Overall good to stay with family."