Gnephoek Holidays

They had really good buffet breakfast. Room was neat and very close to tram stop

Excellent hotel amenities, location, super courteous staff

Beautiful and modern hotel with a two minute walk to the train station and a five minute ride into the city. The rooms were beautifully decorated and clean. The front desk employees were very friendly and helpful and the bartender was great as well! We loved our stay here!

It’s an ok kind of place but not my cup of tea don’t like the room sizes Didn’t like the lay out Toilet and shower are like a pod, showers don’t work unless the doors are closed which I get but nothing was said at check in Room is full of tech and if the iPad fails which controls it all, you’re a bit screwed . Staff on the other hand are fab Hotel looks great just wasn’t for me I won’t be back But if your on your own and on a business trip I’d say it was great

Very clean and affordable hotel, especially for a short layover. Overall, the stay was pleasant, but I did have one disappointing experience upon arrival. After a flight from Toronto, I arrived at the hotel around 1:45 p.m. feeling exhausted and hoping to rest for a bit before exploring the city. I was the only guest at the front desk and asked whether an early check-in might be possible. The staff member checked my reservation and advised that early check-in was not available for my booking type. He did kindly offer to store my luggage and suggested I spend some time in town. Since I was extremely tired, I sat on one of the lobby couches and ended up falling asleep. About 30 minutes later, another staff member woke me and advised that sleeping in the lobby was not permitted. I recognize this is a relatively minor issue in the grand scheme of things, and I understand that hotels have policies regarding check-in times. However, it was difficult not to feel disappointed, particularly since the front desk had already looked up my room and it appeared there may have been availability. As a guest, it left me with the impression that booking through a third-party site such as Expedia may have limited the flexibility the hotel was willing to offer. That said, the property itself was clean, comfortable, and offered excellent value for the price.